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赤ちゃん本舗　ウィラ大井店

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BABYZEN™
Clikk™
ezpz™
Flexi Bath®
Munch JP
Nomi®
Steps™
Stokke® Others
Tripp Trapp®
YOYO³

BABYZEN™
Clikk™
ezpz™
Flexi Bath®
Munch JP
Nomi®
Steps™
Stokke® Others
Tripp Trapp®
YOYO³

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赤ちゃん本舗　ららぽーと豊洲店

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Kids Collection

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Tanguay - Sherbrooke

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LIVERPOOL Merida La Isla

Pan con Chocolate

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1990 boul Talbot
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Yeehoo Beijing China World Mall英氏北京国

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赤ちゃん本舗　ゆめタウン筑紫野店

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Wow Moms World - MINEOLA

Linkmom 링크맘

동백죽전대로175번길 6 링크맘 쇼핑몰 용인점 1층 스토케
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Tiny Travlers成都IFS店

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CLEMENT LES GALERIES DE LA CAPITALE

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Yeehoo Shenyang Crland英氏沈阳万象汇店

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東京都江戸川区東葛西9-3-3 134-0084 東京　TOKYO 13 Japan

アクタス MARK IS　福岡ももち店

福岡県福岡市中央区地行浜2丁目30番24 810-0065 福岡　FUKUOKA 40 Japan

Babysam Slagelse

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BABYDIN - ZAMORA

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Wilmslow Road
Cheadle SK8 3BZ

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曙町2-5-1
立川市 190-0012

赤ちゃん本舗　ゆめタウン佐賀店

佐賀県佐賀市兵庫北5-14-1 849-0919 佐賀　SAGA 41 Japan

DADWAY　コピス吉祥寺店

吉祥寺本町1-11-5
武蔵野市 180-0004

赤ちゃん本舗　ハピータウン岡南店

南区築港新町1-18-5
岡山市 702- 8056

Barnas Hus Triaden

Gamleveien 88
Lørenskog 1461

BARNAS HUS Gjøvik

Jernbanesvingen 6
2821 Gjøvik

赤ちゃん本舗　新潟亀田アピタ店

江南区鵜の子4‐466
新潟市 950-0157

ARVINGEN / VED ANNE SPERLING

ØSTERBROGADE 84
København Ø 2100

赤ちゃん本舗　ニトリモール宮崎店

源藤町東田454
宮崎市 573-0171

Love To Be Natural

Ønskebørn Slagelse Aps

CASINOTORVET 6 B
Slagelse 4200

BEBE CENTRUM MELILLA

General Marina, 6
Melilla

Croatia (English)

© Stokke AS 2023
All copyrights and other intellectual property rights subsisting in this website and its contents are the property of Stokke AS, (including, but not limited to, all texts, documents, brochures, graphics, logos, trademarks, product names, images, website design and layouts). Any reproduction, transfer, modification, utilization or publication of the website or its contents in its whole or part in any form, (including, but not limited to, framing, incorporation into other websites or other publications),for any public and/or commercial purpose is prohibited without the prior written consent of Stokke AS.

Shipping Policy

Stokke^®’s shipping policy applies only to those orders placed on Stokke.com. Please note that Stokke^® can only accept returns of merchandise purchased through our website. Products purchased from another retail outlet will have to be processed through that retailer.

If you´ve placed an order with any of our authorized Stokke^® retailers, please contact the retailer for more information.

Shipping Methods:

Stokke^® cooperates with a number of carriers such as UPS, DHL, DPD, Postnord and more. To provide you the best service, Stokke^® reserves the right to choose a carrier that is most suited to handle your order. The selected carrier depends on your region and the size of your order. You can see the specific delivery time for your country if you click the details button next to the delivery method in your shopping cart. In general, shipping lead time is typically 2-5 workdays, depending on where in Europe the order is being delivered.

Orders are shipped on normal business days between Monday – Friday, with the exception of holidays. Please note that weather, peak shopping seasons and shipping holidays can delay the shipment of your order.

Shipping Fee: €19,90

Shipping Destinations:

Stokke^® currently ships to:
Austria Belgium Bulgaria Croatia Czech Republic Denmark Estonia Finland France Germany Hungary Ireland Italy Latvia	Lithuania Luxembourg The Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Switzerland The United Kingdom

Shipping Exclusions:

Stokke^® does not deliver to the following destinations:

Aland Islands
Andorra
Canary Islands
Channel Islands
Ceuta
Dutch Antilles
Faroe Islands
French DOM, TOM, CTOM, New Caledonia and Cityssimo
Gibraltar
Greenland
Lichtenstein
Melilla
Mount Athos
San Marino
Svalbard
Vatican City
Heligoland

Order change/cancellation

Unfortunately it is no longer possible to cancel an already submitted order. If you want to cancel your order, you have following options:

You can claim your right of return. Please visit "Shipping & Returns" for guidance on how to proceed.
You can refuse to accept delivery of your full order when it arrives. Your complete order will then be returned to the sender. As soon as your product arrives in our warehouse, the refund takes place. Please note that this is only possible if you refuse to accept the complete order. You can then place a new order on stokke.com as usual.

Returns

If, for any reason you wish, or need, to return your purchase from Stokke.com, you can easily do so within 30 days of delivery.
If your item has incurred damage during delivery, has missing parts or you have received the incorrect item, please contact Stokke^® Customer Service through our website www.stokke.com for assistance.
Stokke^® should be informed of incorrect merchandise or merchandise damaged from shipping immediately and no later than 14 days after delivery in order to process a refund.

Which Items Can be Returned?

Stokke.com can only accept returns of merchandise purchased from our website, products purchased at another retail outlet will not be accepted.
Personalized items cannot be returned.
All returned items must be:

In original condition
In the original packaging
Including all parts, accessories, manuals etc.

How to Return a Product?

Please follow these simple steps to return a product:

Contact Stokke^® Customer Service to arrange a return here . Stokke^® will thereafter provide you necessary documents such as: an RMA (return merchandise authorization) and shipping label.
Return the item in its original packaging. Ensure that the packaging is sufficient to prevent the item from being damaged during the shipping process.
When the return is received and validated by Stokke, your refund will be issued in the original form of payment used to purchase the item.

Which Returns Cannot be Refunded?

No refund will be issued for items missing components, parts, original box, packaging material, contents, accessories and/or manuals.
Items returned after 30 days of received delivery will not be refunded.
Personalized items cannot be returned nor refunded.

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