BABYZEN™ YOYO Accessories

Customer Service

  • Is there a rain cover?

    The 6+, newborn pack and bassinet versions each have rain covers supplied with their storage cases, sold as an accessory. PVC-free, very flexible, easy to install and it can cover the canopy.

  • Where can you store the rain cover?

    YOYO® has a net located behind the back of the 6+ version and underneath of the newborn pack version.

  • Can a Group 0+ car seat be attached to YOYO® ?

    Yes, YOYO® is an all-in-one stroller from birth, compatible with different types of Group 0+ seats. You can find the list under the accessories page. YOYO® has its own car seat: YOYO® car seat by BeSafe®, with adapters provided, can be installed on the stroller frame in two clicks.

  • Can the fabrics be kept on the frame while installing the car seat?

    Yes, YOYO® car seat by BeSafe® is designed especially for YOYO®. With the newborn pack, there is no need to take off the fabrics: just remove the foot cover, unhook the newborn's hammock from the handlebars, fold it up and then fix the car seat to the YOYO® stroller.

  • Is YOYO® car seat by BeSafe® secure?

    Very secure. YOYO® car seat by BeSafe® complies with all i-Size standards (UN R129). With its Dynamic Force Absorption™ technology, the inner shell is made of shock absorbing material. The padded seat for newborns (Newborn Hugger™) provides better support with cushions at the front and bottom, as well as a booster at the back. YOYO® car seat offers an additional safety function with the Side Impact Protection shock reduction system, designed to absorb energy and to reduce the pressure on the child's neck and head in the event of a side impact.

  • Does YOYO® car seat by BeSafe® remain just as comfortable as your baby grows?

    The car seat is adaptable to the size of your baby:

    - for additional comfort and safety, the thickness of the seat cushions adjust as your baby grows.

    - the height of the harness straps is adjustable: just pull the handle on the back of the seat up or down.

  • Where can the parasol be attached when the YOYO stroller is fitted with a Group 0+ car seat?

    The parasol attaches directly to the car seat adapters and if you leave them connected to the seat, the parasol will protect your child even after the car seat is detached from the stroller.

  • Up to what age can you use your YOYO® car seat by BeSafe®?

    YOYO® car seat is approved to carry children from 0 to approximately 12 months, up to 13kg (28.7 lbs) and 75cm (29.5 in) in height.

  • What color is available for YOYO® car seat by BeSafe® ?

    YOYO® car seat is available in one color, black.

  • What is the anti-abandon device?

    In Italy, it is compulsory to include a device that detects the presence of an occupant and warns you if they have been left in the vehicle. To meet this standard, BeSafe® has devised a Bluetooth system which is fitted on YOYO car seat and warns parents via an application on their phone. This device is available from authorized dealers in Italy.

  • Can you install a car seat on YOYO 6+?

    Yes, you can install a car seat approved by BABYZEN with the 6+ version without removing the fabrics. It is positioned facing the parents.

  • Can a car seat be installed on YOYO® bassinet?

    To install YOYO® car seat on the stroller, simply remove the bassinet, change the adapters, and clip YOYO® car seat in its place.

  • Which car seat can you install on YOYO²?

    Clip your car seat onto your YOYO² stroller in a flash with car seat adapters. 
    Depending on the adapters that are available in your country, these are the compatible car seats: 

    The car seat adapters M :
    Available in Africa, Asia, Europe, Middle East, Russia and South America:
    • YOYO® car seat by BeSafe®
    • BeSafe iZi Go Modular X1
    • Cybex Cloud Z
    • Cybex Cloud Z2 i-Size
    • Cybex Aton Q
    • Bebe Confort / Maxi Cosi Pebble Pro

    The car seat adapters L :
    Available in Central and North America:
    • Cybex Aton Q
    • Cybex Aton 2
    • Nuna Pipa Lite
    • Nuna Pipa
    • Clek Liing
    • Maxi Cosi Mico Max Plus
    Available in Australia:
    • Maxi Cosi Mico Plus

  • Is YOYO bag compatible with all YOYO strollers?

    YOYO bag can be fitted on YOYO² and YOYO+ and adapts to its four configurations: bassinet, newborn version, 6+ and YOYO car seat by BeSafe®.

  • How is YOYO bag installed?

    It’s super quick. YOYO bag connects instantly to YOYO.

    Just attach the rolling base onto the back of the stroller and clip the two hooks to the base of the handlebars, the bag is fixed in place!

    To remove, detach the base with one hand, while the hooks remain on YOYO.

  • Do you have to use the rolling base to support the weight of the bag?

    Yes, the rolling base allows YOYO to retain all its stability and manoeuvrability once the bag is installed and loaded.

  • Is YOYO bag washable?

    Yes, YOYO bag is machine washable at 30°C.

  • What is the capacity of YOYO bag?

    YOYO bag can support up to 10 kg (22.1 lbs) weight or 40 L of volume.

  • Can you fold YOYO with the rolling base of YOYO bag attached?

    Yes, YOYO folds and unfolds with the rolling base and the hooks in place.

  • Is YOYO board compatible with all YOYO strollers?

    YOYO board is only compatible with YOYO² and YOYO+ strollers and adapts to its four configurations: bassinet, newborn pack version, YOYO car seat by BeSafe® and 6+.

  • How do you install YOYO board?

    It’s super fast. YOYO board connects instantly to the back of the YOYO stroller with one click and one hand.

  • Is the YOYO stroller manoeuvrable with its board attached?

    YOYO board has been designed to make your journey easier. You can push the stroller with one or two hands when a child is on the board.

  • How do you store YOYO board?

    When not in use, YOYO board can be stored in several ways thanks to its fixing strap.
    With the bassinet, newborn pack, or YOYO car seat, the saddle must be removed before you can raise the board (strap in intermediate position).
    In version 6+, 3 storage positions are possible:
    - straightened backrest, the board raised in the high position, without saddle
    - straightened backrest, the board in the intermediate position, with saddle attached
    - reclined backrest, the board in the intermediate position, without saddle
    Sitting or standing, up to 20 kg (44.1 lbs), it's up to your child to choose.

  • Is YOYO leg rest compatible with all YOYO strollers?

    YOYO leg rest can be installed on all generations of YOYO in the 6+ configuration.

  • Can you fold YOYO with the leg rest in place?

    Yes, YOYO folds and unfolds with the leg rest attached, retains its cabin luggage volume and can even be slipped into the YOYO backpack.

  • Is YOYO leg rest washable?

    The leg rest is detachable and the cushion cover is machine washable at 30°C.

  • Can you fold YOYO with YOYO footmuff in place?

    Yes, YOYO folds just as easily when the footmuff is attached.

  • Can you secure your child in YOYO footmuff?

    Yes, the 5-point harness slides into YOYO footmuff for maximum safety.

  • Can you wash YOYO footmuff?

    Yes, YOYO footmuff is machine washable at 30°C.

  • Can you use YOYO footmuff with the YOYO newborn pack and bassinet?

    No, YOYO newborn pack and YOYO bassinet come with their own soft footcover. YOYO footmuff can only be installed on the 6+ version.

  • Is YOYO connect compatible with the 0+ newborn pack?

    The 0+ newborn pack is not compatible with YOYO connect and cannot be installed on YOYO² in a double setup. The bassinet is the only newborn solution for strollers that hold two children.

  • Is YOYO connect as compact as YOYO²?

    When folded, YOYO connect measures 52 × 44 × 24 cm (20.5 x 17.3 x 9.5 in). No two-child transport solution is as compact as YOYO² (52 × 44 × 18 cm / 20.5 x 17.3 x 7.1 in) with YOYO connect! The first double stroller accepted as cabin luggage*.

    *YOYO strollers (folded size: 52 × 44 × 18 cm / 20.5 x 17.3 x 7.1 in) and YOYO connect (folded size: 52 × 44 × 24 / 20.5 x 17.3 x 9.5 in) are accepted or recognized as cabin luggage by most airline companies. However, cabin luggage standards may vary according to the airline and we therefore recommend checking with your chosen airline before travelling for the latest applicable cabin luggage allowance.

  • Is YOYO connect compatible with every YOYO stroller?

    YOYO connect attaches to YOYO² and YOYO+ strollers in a single click. There is an exception for AMERICA (United States & Canada) where YOYO connect is only compatible with YOYO² US10111.

  • Are BABYZEN YOYO textiles compatible with YOYO connect?

    6+ pack and bassinet textiles are compatible with YOYO connect. 0+ newborn pack textiles are not compatible with YOYO connect.

  • Is YOYO connect comfortable?

    YOYO connect is just as comfortable as YOYO², and YOYO connect wheels have the same suspension mechanism as the YOYO².

  • What weight can YOYO connect hold?

    Just like YOYO², YOYO connect can hold children up to a weight of 22 kg (48.5 lbs). Together, they are approved to transport two 22 kg (48.5 lbs) children.  

    However, the maximum varies in the following countries:
    15 kg (33.1 lbs): Israel, and Taiwan.

    YOYO connect is not available in China and Korea. 

  • Is YOYO connect compatible with every YOYO accessory?

    YOYO connect is compatible with the bassinet, parasol, cup holder, footmuff, backpack, rain cover, mosquito net and the mittens.

  • Is YOYO connect easy to fold?

    YOYO connect folds in an instant. It features the same patented folding mechanism as YOYO².

  • How much can YOYO connect basket hold?

    The storage basket has a capacity of 5 kg (11 lbs) on top of the YOYO² stroller capacity: 10 kg (22.1 lbs) altogether!

  • How is YOYO connect attached?

    Ultra fast: with YOYO² brake engaged, YOYO connect instantly attaches to the back of the YOYO² stroller in a single click.

  • Which YOYO accessories are not compatible with YOYO connect?

    YOYO board, YOYO bag, the skis and 0+ newborn pack are not compatible with YOYO connect.
    The car seat and leg rest are not compatible with YOYO connect but can be connected to YOYO² when YOYO connect is attached.

  • What is the unfolded size of YOYO connect?

    Unfolded, YOYO connect is 87 cm (34.3 in) long, 44 cm (17.3 in) wide, and 106 cm (41.7 in) high.

    Once installed on the back of your YOYO², its length is:
    -    Twin setup:
    •    bassinet/bassinet: 155 cm (61 in) 
    •    6+ pack/6+ pack: 145 cm (57.1 in)

    -    Sibling setup: 
    •    bassinet/6+ pack: 145 cm (57.1 in)
    •    6+ pack/bassinet: 155 cm (61 in) 
    •    6+ pack/car seat: 145 cm (57.1 in)

  • How do you install YOYO mittens?

    Thanks to the Velcro® fastenings, YOYO mittens attach easily to the handlebar of YOYO.

  • Are YOYO mittens washable?

    Yes, YOYO mittens are machine washable at 30°C.

  • How do you install YOYO skis?

    YOYO skis can be clipped on the front wheels of the stroller in an instant without any adjustment, it's ultra fast!

  • Can YOYO connect be taken onboard a plane?

    Yes*! Once folded, YOYO connect (52 × 44 × 24 cm / 20.5 x 17.3 x 9.5 in) and YOYO² (52 × 44 × 18 / 20.5 x 17.3 x 7.1 in) dimensions are below or equal to most of the recommended cabin luggage dimensions. 

    BABYZEN has invented the first double stroller accepted onboard of a plane: with two children, two cabin luggage items are authorized, so you can take your YOYO² and your YOYO connect!

    *YOYO strollers (folded size: 52 × 44 × 18 cm / 20.5 x 17.3 x 7.1 in) and YOYO connect (folded size: 52 × 44 × 24 / 20.5 x 17.3 x 9.5 in) are accepted or recognized as cabin luggage by most airline companies. However, cabin luggage standards may vary according to the airline and we therefore recommend checking with your chosen airline before travelling for the latest applicable cabin luggage allowance.

  • When folded, how is YOYO connect hooked to YOYO²?

    YOYO connect can be folded and hooked to the back of your YOYO² stroller using two hooks on the frame and a fixation strap to secure the transport mechanism. This makes it easy to switch from a double to a single stroller, and vice versa.

  • How is the bassinet attached to YOYO connect?

    The bassinet requires specific adapters to attach to YOYO connect. These adapters are not included in the YOYO connect pack or in the YOYO bassinet pack. They are sold separately as YOYO connect bassinet adapters.

  • What setups are possible with YOYO connect and YOYO²?

    5 setups are possible with YOYO connect: 

    -    Twin:
    •    bassinet/bassinet
    •    6+ pack/6+ pack

    -    Sibling: 
    •    bassinet/6+ pack
    •    6+ pack/bassinet
    •    6+ pack/car seat

  • Are YOYO mittens compatible with all YOYO strollers?

    YOYO mittens can be easily installed on the handlebar of all YOYO strollers with its Velcro® fastenings.

  • Can you fold YOYO with the skis in place?

    Yes, YOYO folds just as easily when the skis are attached.

  • Can one ski or snowboard with a stroller equipped with YOYO skis?

    YOYO skis are not intended for skiing or snowboarding with the stroller.

  • Are YOYO skis compatible with all YOYO strollers?

    YOYO skis are compatible with all YOYO generations as well as all its setups, except for YOYO connect.

  • Does YOYO connect come with brakes?

    Yes, like YOYO², it features “push-push” brakes, with a pedal design that makes it even easier to use. 
    When attached to the back of YOYO², YOYO connect provides an ultra-efficient brake mechanism on all 4 rear wheels.

  • How much does YOYO connect weigh?

    YOYO connect is as light as YOYO²: 6.2 kg (13.7 lbs) in the 6+ version and 8.1 kg (17.9 lbs) with the bassinet.

    In the double setup, the total stroller weight is:
    -    Twin setup:
    •    bassinet/bassinet: 16.2 kg (35.7 lbs)
    •    6+ pack/6+ pack: 12.4 kg (27.3 lbs)

    -    Sibling setup: 
    •    bassinet/6+ pack: 14.3 kg (31.5 lbs)
    •    6+ pack/bassinet: 14.3 kg (31.5 lbs)
    •    6+ pack/car seat: 15.9 kg (35.1 lbs)

  • Is the YOYO² stroller manoeuvrable with YOYO connect?

    YOYO connect was designed to transform YOYO² into a light, ultra-manoeuvrable double stroller. Together, they are able to weave through anywhere, which changes everything!