Shipping Policy

Stokke’s shipping policy applies only to orders placed on stokke.com. If you have placed an order with any of our authorized Stokke® retailers, please contact the retailer for more information.

 

Shipping destinations:

Stokke currently ships to:

 

Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Hungary
Ireland
Italy
Latvia

Lithuania
Luxembourg
The Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
The United Kingdom

To ship to multiple addresses, please create an order for each shipping address. 

 

Shipping exclusions:

Stokke does not deliver to the following destinations:

Aland Islands
Andorra
Canary Islands
Channel Islands
Ceuta
Dutch Antilles
Faroe Islands
French DOM, TOM, CTOM, New Caledonia and Cityssimo
Gibraltar
Greenland
Lichtenstein
Melilla
Mount Athos
San Marino
Vatican City

 

Order changes or cancellations:

We work to get your order to you as soon as possible and orders normally ship from our warehouse on the next business day. Any changes to an order must be made on the same day the order was placed. No changes can be made after an order has been shipped from our warehouse.

 

Shipping methods:

Stokke uses DPD and DHL Europlus (bulk) to deliver orders in 3-4 business days. You can see the specific delivery time for your country if you click the details button next to the delivery method in your shopping cart.

Orders are shipped on normal business days between Monday – Friday, with the exception of holidays. Please note that weather, peak shopping seasons and shipping holidays can delay the shipment of your order.

 

Shipping fees:

Order total

Shipping & Handling
DPD

Shipping & Handing
DHL Europlus

£0 -  £19.99 
£20 - £59.99
£60 - £99.99 
£100 +

£4
£6
£8
Free

£8
£12
£16
Free

Undeliverables:

If you are not home to accept your delivery, your order will be taken to a pick-up location.

If you do not pick up your order at the pick-up location, it will be returned to Stokke. We will deduct the return shipping charges of £4 for DPD and £8 for DHL Europlus when refunding you for your order. For more information, please go to Returns.