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When should the baby cushion [Newborn Hugger™] be taken out?
The guiding principle is after 60 cm or older than 4 months but can also be used a bit longer or removed a bit earlier, depending on the individual growth development of the baby. Read More
- Contact Customer Service
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Counterfeit-info
Stokke Counterfeit information Read More
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Can the Stokke® Trailz be fitted with a sibling seat like the Crusi™?
Due the Stokke® Trailz being for diverse terrain, our design team saw it fit to exclude the Sibling Solution from the Trailz . Your older child might get wet or full of mud whilst tracking through the mud or forest. Read More
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Is the Trailz™ chassis still the same?
Yes, there have been no changes to the chassis except the wheel configuration. Trailz™ chassis offers 4 rotation handle positions, two cup holder positions and a big shopping basket with 10 kg capacity and reflector Read More
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Will the Trailz™ Chassis offer a sibling solution like Crusi™ did?
No, Trailz™ chassis does not offer sibling solution. Read More
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How many seating positions does Trailz™ offer?
Similar to the Stokke® Xplory® and the Crusi™, Stokke® Trailz offers 3 parent facing and two forward facing positions. Read More
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Are the textiles interchangeable (Xplory®, Crusi™, Scoot™, Trailz)?
The textiles are interchangeable between the Xplory®, Crusi™ and Trailz Seats (Stokke® Stroller Seat) as the Seat models are fully compatible and similar in dimensions. The textiles for the Scoot are not interchangeable or compatible with any of the Seats and/or Carry Cots of the Xplory®, Crusi™ and Trailz. Read More
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What is the correct tyre pressure?
With air filled tyres the user can decide on the softness of the tyres. Recommended tyre air-pressure for all countries is 0,7 bar/10,2psi. For Canada it's 0,5 bar. Read More
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Can I use any bicycle pump to pump up the tires?
You can use any bicycle pump, as long as it has the Schrader valve option. Read More
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What are the weight and dimensions of the Stokke® Trailz stroller?
The Stokke® Trailz dimensions are as follows: Chassis weight in kg/lbs: 9.8/21.61 Seat weight in 3.8 kg/8.34 lbs. Chassis with seat dimension (length x height x width) in 95.5x127x62 cm/37.6x50x24.4 in. Folded chassis with seat dimension (length x height x width) in 95x50x62 cm/37.6x19.69x9,6 in. Carry cot weight in 4.8 kg/10.58 lbs. Chassis with carry cot dimension (length x height x width) in 102.5x129x62 cm/40.4x50.8x24.4 in. Folded chassis with carry cot dimension (length x height x width) in 104.5x60x62 cm/41.1x23.6x24.4 in. Read More
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Can I use the Stokke® Stroller Carry Cot overnight, as a substitute for a crib/bassinet?
Stokke® Strollers are designed and tested to meet a different set of standards than those for baby cribs/moses baskets, in terms of airflow and support; the Stokke® Stroller Carry Cot, though safe and comfortable, was not designed for overnight use. We therefore we do not recommend that it be used in this manner. Read More
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Is there a twin version of the Stokke® Trailz™ stroller?
There are no plans for a twin version of the Stokke® Trailz stroller. Read More
- Stokke® Warranty
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What does my Stokke® Extended Warranty cover?
The Stokke® Extended Warranty is applicable when a manufacturing fault has arisen through the normal recommended use and maintenance of the said Stokke® product as per provided user guide and instruction manual. Should you wish to learn more about the Stokke® Extended Warranty Terms and Conditions please visit the following site: https://w.stokke.com/#/terms Read More
- What products are covered by the Stokke® Extended Warranty upon registration?