• How should I clean and maintain my Stokke® Sleepi™ Dresser?

    To keep your Stokke®Sleepi™ Dresser clean, wipe it with a soft, damp (not wet!) cloth. Wipe down with a dry cloth until completely dry. Refrain from using a micro fibre cloth or household detergents as they may damage the finish of the crib. Colours may change if the products are exposed to sunlight. Read More

  • How do I get spare parts or make a claim for my Stokke® Sleepi™ Dresser & Changer?

    If your Stokke® Sleepi™ Dresser is damaged, we kindly ask you to contact the shop where you originally purchased the product and provide them with information regarding the damage as well as the dresser's serial number (found on the inside of the dresser and inside one of the drawers respectively). If it is inconvenient to contact the original retailer, you can also contact any other Stokke® retail partner that sells the Stokke® Sleepi™ for assistance. At the top of our website www.stokke.com, under 'Find your retailer', you can search for your nearest one. Depending on the type of problem, the retailer will be able either to order a replacement part on your behalf or to have the dresser replaced in its entirety. Whether this can be done under the terms of Stokke® product warranty will depend on whether the claim is made within the warranty period. For more information on Stokke® product warranty and how to register your Stokke® Sleepi™ Dresser for Extended Warranty (3 years after the date of purchase), please follow this link: http://w.stokke.com/#/ Replacements for missing parts of the Stokke® Sleepi™ Dresser, can be ordered directly from your local Stokke® retailer or from stokke.com, depending on your country of purchase. The details you enter in your registration must correspond to those on the proof of purchase. You are also asked to provide the serial numbers of the cradle, which you will find on a sticker on the inside of the dresser as well as on the inside of one of the drawers. After completing the registration, the registration certificate will be sent to you via email. You can place your claim for replacement parts with a retailer selling the Stokke® Sleepi™ producing both the registration certificate and the original proof of purchase. You can also contact any other Stokke® retail partner that sells the Stokke® Sleepi™ for assistance in this matter. You can search for your nearest one via the link below: http://www.stokke.com/global/Sleepi#findstore Read More

  • Where can I see Stokke® Nomi® in person?

    If you want information about an in-store retailer near you, please click on the link "find your nearest store" at the very bottom on any page website page and enter your zip code to find a store. Read More

  • Stokke® JetKids™ BackPack

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  • What are the weight and dimensions of the Stokke® Sleepi™ Changer ?

    The dimensions and weight of the Stokke® Sleepi™ Changer when packaged in the box are: 83 x 57 x 12 cm When assembled, the measurements are as follows: 80 x 53,7 x 10 cm Weight: 4,5 kg Read More

  • How should the Stokke® Limas™ carriers be washed?

    All of the LIMAS Stokke® Limas™ carriers are treated with a sanforisation after weaving. This is a process combining water vapor, heat and pressure to preshrink the fabric so that there is minimal shrinkage when washed. The carriers can be used as soon as they are purchased without needing to wash them beforehand. Here are our recommendations to ensure that your Stokke® Limas™ carrier retains its colors and softness over time: - Wash at 40° C, on a gentle spin - Use a liquid detergent for delicates that does not contain bleach or whitening agents - Close all of the buckles before washing, you can remove the belt if you wish. You can wash the shoulder padding with the carrier. - For an even more delicate wash, place the baby carrier in a washing bag or inside a pillowcase - Dry your baby carrier naturally, do not tumble dry - Do not iron the belt Read More

  • What kind of approvals does the BedBox™ have?

    The BedBox™ does not require approval from the airlines as it is not a Child Restraint Device like a car seat that can be used during taxi, take off, landing and turbulence. The BedBox™ is a comfort device which can only be used during the cruise portion of the flight. The BedBox™ complies with International Civil Aviation Organization (ICAO) Standards and Recommended Practices which are the umbrella regulations created by the UN for all regional airline safety regulations. It is up to the individual airlines to review and approve the BedBox™ and many major international airlines have already done this. You can see the list here: https://www.stokke.com/ct/airline-list.html Read More

  • When can I use the BedBox™ on my flight?

    The bed feature of the BedBox™ can be used during the cruising portion of the flight. This is when the seat belt sign if off after take-off. Read More

  • What improvements have been made from version 1 to 4?

    V1 to V2: (1) new colors; (2) stronger hooks; (3) improved wheel structural design; and (4) extension plate on the lid with an opening feature allowing 2L extra storage V2 to V3: (1) lighter and smoother packaging to reduce environmental footprint; (2) further improvements to the wheels and wheel structure, with more dampening, for an even smoother and more comfortable ride! (3) new mattress, now machine washable; (4) slimmer mattress design that leaves more space for packing in the BedBox™; (5) mattress now comes in two pieces for more flexibility, when e.g. only being used as a leg rest; (6) new strap clips in plastic, stronger and more durable than the previous ones in metal. Easier to clip/unclip to/from BedBox™. V3 to V4: (1) Rebranded from JetKids by Stokke to Stokke JetKids. (2) Front wheel enhancement: Now the BedBox comes with stronger front wheels for a even better ride and will not be easy to break (3) Main casing strengthen: we have enhanced the main casing wall to make the suitcase even more solid. (4) Modern and updated color collection. Read More

  • How many hours a day and until when can I carry my baby?

    Babywearing can be unlimited! You can carry your baby as much as it suits you and your infant. By carrying them, you are fulfilling your baby's need to be close to you. In time, your baby will seek to discover their environment themselves and will let you know when they wish to be against you and when they are ready to discover the world. Read More

  • What are the carrying options of each carrier?

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  • What color is available for YOYO® car seat by BeSafe® ?

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  • Which car seat can you install on YOYO²?

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  • Where do I find the serial number for my warranty registration?

    Turn your Nomi upside down, the unique Stokke® Nomi® serial number is printed on the sticker located under the seat plate. If your Nomi® chair was purchased before or during 2023, it is possible your Nomi® chair does not have a unique serial number. Read More

  • Is YOYO® freestanding when folded?

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  • I have lost a Stokke® Nomi® component – can I order a spare part?

    Yes. Please contact our customer service by using the contact form. They will inform you about prices and availabilities. Read More