Important Safety Annoucement

Serviço de Atendimento ao Consumidor

Suporte

    Safety and Recall Information

    Na Stokke , a segurança eo bem -estar das crianças que utilizam os nossos produtos são as nossas principais preocupações . Para garantir esse padrão, estamos continuamente testando e melhorando os nossos produtos . Infelizmente , os erros de fabricação e de projeto podem ocorrer.

    Consulte o menu lateral para todos os anúncios da Stokke que podem ter em vigor. Se você tiver dúvidas sobre um produto atual ou anterior, lembre-se , por favor de contatar a nossa equipe de serviço ao cliente para mais informações ou assistência .

  • Stokke® Steps™ Bouncer and Stokke® Steps™ Newborn Set

    IMPORTANT SAFETY ANNOUNCEMENT

    Stokke AS announces the recall of Stokke® Steps™ Bouncer and Stokke® Steps™ Newborn Set produced between February 2014 and 21 December 2018. Click here to find out more. 

     

     

  • Stokke® Trailz™ Update

    September 2019

    In December 2014 Stokke recalled the Stokke® Trailz™ chassis. At that time, a limited number of customers reported that the handle joint of Stokke® Trailz™ may break during use which could have potentially presented a fall hazard. No injuries regarding this issue have ever been reported.

    The chassis were replaced during Winter 2014/2015. Since then, there have been no additional reports. In the event that you still have a Stokke® Trailz™ chassis from before December 2014 that has not been upgraded by Stokke, please contact your local retailer.

    Please remember to register your Stokke® Trailz™ in our our extended warranty database at Stokke.com.

    In addition to other benefits, this allows us to send important safety updates if necessary.