Important Safety Announcement

Customer Service

Important Safety Announcement

Stokke® Steps™ Bouncer and Stokke® Steps™ Newborn Set Update

Stokke® Steps™ Bouncer and Stokke® Steps™ Newborn Set Update

 

IMPORTANT SAFETY ANNOUNCEMENT

Stokke AS announces the recall of Stokke® Steps™ Bouncer and Stokke® Steps™ Newborn Set produced between February 2014 and 21 December 2018. Click here to find out more. 

 


 

Stokke® Tripp Trapp® Newborn Set Update

Stokke® Tripp Trapp™ Newborn Set Update

 

IMPORTANT SAFETY ANNOUNCEMENT

Stokke AS announces product upgrade of of Stokke® Tripp Trapp™ Newborn Set produced between August 2018 and March 2019. Click here to find out more. 

 


 

Stokke® Trailz™ Update

September 2019

In December 2014 Stokke recalled the Stokke® Trailz™ chassis. At that time, a limited number of customers reported that the handle joint of Stokke® Trailz™ may break during use which could have potentially presented a fall hazard. No injuries regarding this issue have ever been reported.

The chassis were replaced during Winter 2014/2015. Since then, there have been no additional reports. In the event that you still have a Stokke® Trailz™ chassis from before December 2014 that has not been upgraded by Stokke, please contact your local retailer.

Please remember to register your Stokke® Trailz™ in our our extended warranty database at Stokke.com.

In addition to other benefits, this allows us to send important safety updates if necessary.