Customer Service


  • Counterfeit-info

    Buy Only Genuine Stokke Products

    Stokke’s unique quality products have caught the attention of counterfeiters worldwide. As we continue to grow successfully, the challenge of preventing fake Stokke products to reach the market increases.

    We, at Stokke, love the thought that children all over the world are safe and grow with our products. However, the downside to the success of our products is that we are increasingly being copied and many consumers are fooled to buy false products. 


    It’s about safety

    We deal with counterfeit and false products every day.

    Testing and analysis of fake Stokke products demonstrates that copies are of dangerously poor quality.

    As a manufacturer of children’s products, Stokke works hard to maintain the highest and most rigorous standards for safety, non-toxic materials, quality and workmanship.

    Our concern is that the counterfeit industry doesn’t have sufficient focus on quality and safety standards. Copied Stokke products may not be safe, even if they look and feel like the genuine thing.  Only the genuine Stokke product is guaranteed compliant with regulatory requirements.


    It’s illegal

    As many other well-known brands we have recognized that we need to protect our children, customers, our business and the integrity of our brand by rigorously combating the copy business. We consistently go after counterfeiters to stop their products.

    Copying products is not only illegal; it also hurts both customers and our business. Stokke allocates huge resources every year towards the fight against counterfeiting. That money could have been spent on developing new, safe Stokke products.


    You can help

    Stokke is known for the superior product quality and unique design, always in the best interest of the child. Our mission is to make products that grow with your child and to keep your child safe from harm.

    If you think you have discovered false Stokke products, we would very much appreciate you telling us by sending an email to

    By fighting false products we keep our children safe and our business healthy.



    Your best protection against counterfeit products is to purchase only from Authorized Stokke retailers.

    Our warranty registration serves as your guarantee.

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