Customer Service
Support
- FAQs
- Stokke® Tripp Trapp®
- Stokke® Tripp Trapp® Accessories
- Stokke® Steps™
- Stokke® Clikk™
- Stokke® Nomi®
- Ezpz™ by Stokke™
- Stokke® Munch
- Stokke® Xplory®
- Stokke® Xplory® X
- Stokke® Xplory Accessories
- Stokke® YOYO®
- Stokke® YOYO® Accessories
- Stokke® Beat™
- Stokke® Crusi™
- Stokke® Scoot™
- Stokke® Trailz
- Stokke® Izi Go Modular™ by BeSafe®
- Stokke® iZi Go™ by BeSafe®
- Stokke® MyCarrier™
- Stokke® Snoozi™
- Stokke® Sleepi™ Mini & Bed
- Stokke® Sleepi™ Mattress & Textiles
- Stokke® Sleepi™ Dresser, Changer, Changing table
- Stokke® Flexi Bath®
- Stokke® Bounce'n'Sleep™
- Stokke® MuTable™ V2
- Stokke® MuTable™ V1
- JetKids by Stokke® CloudSleeper™
- JetKids by Stokke® Bedbox™
- JetKids by Stokke® Crew Backpack
- Stokke® Limas™
- Stokke® Care™
- Stokke® HandySitt™
- Stokke® Home™ Cradle
- Stokke® Home™ Bed
- Stokke® Home™ Mattress & Textiles
- Stokke® Home Dresser & Stokke® Home Changer
- Stokke® Warranty
- Stokke® iZi Go Modular™ X1 by BeSafe®
- Contact Customer Service
- Retailer
- Legal
- Important Safety Annoucement
- Product Reclamations
- Important Ergonomic and Usage Information
-
Does the Stokke® Beat™ carry cot come with a separate canopy?
The Stokke® Beat™ carry cot does not include the canopy.
When purchasing Stokke® Beat™ the canopy will be shared between Seat and Carry Cot. Stokke® Scoot™ canopy is also compatible with the Stokke® Beat™ Carry Cot.
-
Do I need to remove the car seat/CSA to fold the stroller?
Yes, you need to remove the car seat/CSA to fold the chassis. -
Can I wash the shopping basket?
Yes, the shopping basket can be washed / rinsed down by hand. No machine wash! -
How many kg/lbs can the shopping basket hold?
Up to 10 kg / 22 lbs -
Can I remove the wheels?
Yes, you can remove the front and back wheels to minimize storage space. -
Can the Stokke® Beat™ Seat be used without a chassis?
No, the seat must be attached to the chassis to be compliant with the safety regulations for strollers. -
What do I need to do to adjust the footrest?
You gently need to pull the footrest upwards until you hear a click sound. The footrest will then be locked in this position.
If you want to release the footrest, you need to pull the footrest a bit upwards until you hear a click sound, then the footrest will fall back into the active position.
If you press the footrest in the sleep position down hard, you will not break the footrest.
-
Can Stokke® Beat™ Seat be put on Stokke® Scoot™ chassis?
No, it is not recommended to use the Stokke® Beat™ seat on Stokke® Scoot™ chassis. It is unsafe for the child and it hasn’t been tested. -
Can Stokke® Scoot™ Seat be put on Stokke® Beat™ chassis?
No, it is not recommended to use the Stokke® Scoot™ seat on Stokke® Beat™ chassis. It is unsafe for the child and it hasn’t been tested. -
Can Stokke® Scoot™ Carry Cot be put on Stokke® Beat™ chassis?
Yes, Stokke® Scoot™ Carry Cot can be put on Stokke® Beat™ chassis. Technically it fits and it is safe. Stokke doesn’t recommend using it though because Stokke® Scoot™ carry cot fits to Stokke® Scoot™ chassis better due to plastic colour. -
Can Stokke® Beat™ Carry Cot be put on Stokke® Scoot™ chassis?
Yes, Stokke® Beat™ Carry Cot can be put on Stokke® Scoot™ chassis. Technically it fits and it is safe.
Stokke doesn’t recommend using it though because Stokke® Beat™ carry cot fits better due to black chassis colour and updated mattress.
-
Is it possible to buy an additional Canopy separately?
Yes, it will be possible to purchase an additional canopy as a spare part on stokke.com, but it will not be available until autumn 2019. -
Which Stokke car seats are compatible with the Stokke® Beat™ stroller?
Stokke offers 2 co-branded car seats which fit without an adaptor to Stokke strollers.
Stokke® izi Go Modular™ by Besafe®, Stokke® izi Go X1™ by Besafe® (Worldwide outside of the US) and Stokke® Pipa™ by Nuna® (only available in US) are compatible with Stokke® Beat.
-
Are the CSA compatible with the Stokke® Beat™ stroller?
Yes, Stokke CSA multi is compatible with Stokke® Beat™. -
Which accessories fit the Stokke® Beat™ stroller best?
The Stokke® Beat™ carry cot is especially designed for the Stokke® Beat™ stroller and fits perfectly. It gives extra protection for your baby.
The Stokke® Stroller Softbag gives increased protection and comfort in Stokke® stroller seats and carry cot.
The Stokke® Stroller Infant Insert adds comfort and provides extra support for your baby's head and feet. The soft inlay can be used for toddlers on the go and the terrycloth material keeps you child dry also in humid and hot weather.
-
How do I attach the Stokke® Beat™ carry cot on the chassis?
The Stokke® Beat™ carry cot should only be attached with the baby’s feet close to the handle/close to you (baby is parent facing). Stokke does not recommend using the carry out the other way around.
It is possible to attach it but it will be very tough to get the carry cot off the chassis.
-
Up to what size/age can my child use the Stokke® Beat™ stroller?
The Stokke® Beat™ stroller has been tested and approved according to international standards for a maximum recommended load (with normal use) of:
- 22 kg / 45 lbs. for the Stokke® Beat™ Seat
- 9 kg / 20 lbs. for the Stokke® Beat™ Carry Cot
- Stokke® iZi Go Modular™ by BeSafe® is suitable for babies up to 12 months (height 40-75 cm)
-
Can the Seat rail be used as a carry handle for the seat?
No, it is not allowed to use the seat rail as a carry handle for the seat.
It is unsafe! The seat rail is to support the growing child in a comfortable position to explore the world.
-
Can I remove the textile of the Stokke® Beat™ Carry Cot to wash it?
Yes, you can remove the textile as well as mattress cover to wash them.
The mattress foam can be handwashed and rinsed.
-
How do I remove and wash the Stokke® Beat™ Seat and Canopy textiles?
You will need to remove the canopy and the canopy bow.
The seat textiles need to be detached from the seat.
Canopy: please refer to care label for washing instructions
Seat: please refer to care label for washing instructions
Carry cot: please refer to care label for washing instructions
-
Do I need to remove the footrest for folding?
No, the footrest is rotated into the seat for a compact folded size. -
Do I need to remove the seat rail or the canopy for folding?
No, the seat rail rotates into the seat for a compact folded size and no need to remove the canopy -
Do I need to remove the carry cot to fold the stroller?
Yes, you need to remove the carry cot to fold the chassis. The carry cot can be folded separately for minimum storage space.