Stokke® iZi Go Modular™ by BeSafe®

Customer Service

Support

  • Do I need an adapter for it?

    Stokke® iZi Go Modular™ by Besafe® has an integrated adapter so you do not need any additional adaptors or parts to use it in conjunction with a Stokke® Crusi, Scoot and Trailz.

    Please note that the Stokke® iZi Go Modular™ by Besafe® can be attached to Xplory starting with serial number 24770 and above.

  • What age can it be used up to?

    Stokke® iZi Go Modular™ by Besafe® can be used up to when the child is 75 cm (approximately 12 months).

  • When can I remove the newborn pillow?

    We suggest to keep both pillows for the first 4 months. When the child is between 4-6 months the pillow placed under the insert can be removed. When the child is 6 months the pillow which is part of the baby insert can be removed as well.

  • Does it have to be used with an Isofix base?

    The car seat can also be mounted in the car with a seatbelt but it will then not be complying with the i-Size standard

  • What is the main differences between Stokke® iZi Go X1™ by Besafe and Stokke® iZi Go Modular™ by Besafe?

    Stokke® iZi Go Modular™ by Besafe is compliant with the new i-Size standard (when used in conjunction with ISOfix base) while Stokke® iZi Go X1™ by Besafe is compliant with the ECE R44 standard.

    Stokke® iZi Go Modular™ by Besafe has a larger sun canopy, additional ribs in the seat shell for improved side impact protection, extra head support for newborn and an additional SIP+ modular which can be mounted on the car seat to provide even better side impact protection

  • What is the main differences between the ECE r44 and i-Size standards?

    The i-size standard have imposed stricter demands for side impact protection and Isofix installation in car in addition to measure height of the child instead of weight.

  • How do I clean the car seat?

    Hard parts

    The car seat hard parts and harness should be cleaned using a mild mixture of water with soap. Make sure that any sand/mud/grit is removed prior to cleaning.

    Textiles

    Must be washed separately! Head rest and seat textile can be machine washed at 40°C/104°F. Canopy and visor must be hand washed. Remove the visor and the front rib from the canopy before washing. See the user guide and care labels for further instructions.

  • Which strollers does it fit?

    Stokke® iZi Go Modular™ by Besafe is approved for use with all Stokke® strollers.

    Please note that the Stokke® iZi Go Modular™ by Besafe® can be attached to Xplory starting with serial number 24770 and above.