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Does the ezpz™ by Stokke™ come with an extended warranty?
No. The ezpz™ by Stokke™ comes with a country standard manufacturing defect warranty.
Is the ezpz™ by Stokke™ microwave safe?
Yes. You can heat food directly in the ezpz™ by Stokke™ in the microwave. The ezpz™ by Stokke™ placemat is 100% silicone and can be used both in a microwave and in an oven up to 220 °C.
Is the ezpz™ by Stokke™ stain proof from food?
The ezpz™ by Stokke™ is stain resistant. Strong coloured foods may stain if the product is not washed thoroughly after use. We cannot make it stain proof as this would require the use of chemicals which would not make it compatible with our policy on all our products in the best interest of the child.
Can the ezpz™ by Stokke™ be cleaned underneath?
Yes, it can be cleaned. The ezpz™ by Stokke™ placemat stays in place best when the surface is flat (no air can get underneath) and the back of the mat is clean and free of dust.
The food tastes like plastic. Why is this?
We recommend that the the ezpz™ by Stokke™ placemat is washed in the dishwasher or with warm soapy water before first use. This would remove any possible residue from the item.
How can I clean my ezpz™ by Stokke™?
The ezpz™ by Stokke™ can be cleaned with warm soapy water, disinfectant spray or in the dishwasher.
Can I use ezpz™ by Stokke™ on my Stokke® Tray?
Yes. We have 2 versions of ezpz™ by Stokke™. There is one compatible with the Stokke® Steps™ Tray and one compatible with the Stokke® Tray. They are both available in 2 different colours, pink and grey.
Is the cup from Stokke™ Munch™ compatible with the ezpz™ by Stokke™?
Yes. The small circular space on the ezpz™ by Stokke™ placemat is the perfect size for your child to use the Stokke™ Munch™ cup with it. This is sold separately.
Is the ezpz™ by Stokke™ indestructible?
The ezpz™ by Stokke™ is made of 100% silicone and is extremely flexible causing it to be very robust and very difficult to tear or break.
Can I use the ezpz™ by Stokke™ placemat directly on my table surface?
Yes. The ezpz™ by Stokke™ is designed to stick to all flat and clean surfaces, for ease of use with children at meal times.
Is the ezpz™ by Stokke™ harmful to my baby?
No. The ezpz™ by Stokke™ by Stokke is BPA, BPS, PVC, Lead and Phthalate free.
Is the ezpz™ by Stokke™ dishwasher safe?
Yes. The ezpz™ by Stokke™ can be cleaned in the dishwasher.
Does the ezpz™ by Stokke™ placemat have any spare parts?
No. The ezpz™ by Stokke™ is one part therefore there is no need for spare parts.
My ezpz™ by Stokke™ doesn’t stick to the Tray. What am I doing wrong?
The ezpz™ by Stokke™ placemat stays in place best when the surface is flat (no air can get underneath) and the back of the mat is clean and free of dust. The high chair tray has a slightly uneven surface to avoid visibility of scratches, so while the placemat should have a light suction effect on the tray when following the user guide it adheres best to smooth and even table surfaces.