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Introducing Tripp Trapp® Heather Mauve!
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  • When can I use the BedBox™ on my flight?

    The bed feature of the BedBox™ can be used during the cruising portion of the flight. This is when the seat belt sign if off after take-off. Read More

  • What improvements have been made from version 1 to 4?

    V1 to V2: (1) new colors; (2) stronger hooks; (3) improved wheel structural design; and (4) extension plate on the lid with an opening feature allowing 2L extra storage V2 to V3: (1) lighter and smoother packaging to reduce environmental footprint; (2) further improvements to the wheels and wheel structure, with more dampening, for an even smoother and more comfortable ride! (3) new mattress, now machine washable; (4) slimmer mattress design that leaves more space for packing in the BedBox™; (5) mattress now comes in two pieces for more flexibility, when e.g. only being used as a leg rest; (6) new strap clips in plastic, stronger and more durable than the previous ones in metal. Easier to clip/unclip to/from BedBox™. V3 to V4: (1) Rebranded from JetKids by Stokke to Stokke JetKids. (2) Front wheel enhancement: Now the BedBox comes with stronger front wheels for a even better ride and will not be easy to break (3) Main casing strengthen: we have enhanced the main casing wall to make the suitcase even more solid. (4) Modern and updated color collection. Read More

  • How many hours a day and until when can I carry my baby?

    Babywearing can be unlimited! You can carry your baby as much as it suits you and your infant. By carrying them, you are fulfilling your baby's need to be close to you. In time, your baby will seek to discover their environment themselves and will let you know when they wish to be against you and when they are ready to discover the world. Read More

  • What are the carrying options of each carrier?

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  • What color is available for YOYO® car seat by BeSafe® ?

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  • Which car seat can you install on YOYO²?

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  • Where do I find the serial number for my warranty registration?

    Turn your Nomi upside down, the unique Stokke® Nomi® serial number is printed on the sticker located under the seat plate. If your Nomi® chair was purchased before or during 2023, it is possible your Nomi® chair does not have a unique serial number. Read More

  • Is YOYO® freestanding when folded?

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  • I have lost a Stokke® Nomi® component – can I order a spare part?

    Yes. Please contact our customer service by using the contact form. They will inform you about prices and availabilities. Read More

  • What is the chest belt for and do I have to use it ?

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  • How can I make sure that my baby is sitting correctly in the carrier?

    BACK PANEL: The back panel should reach your baby’s neck to provide head support. Always make sure your baby’s nose and mouth are free for easy breathing. SPREAD-SQUAT POSITION: To promote healthy hip development and ergonomics for your baby, the base of the back panel should support your baby from one knee to the other, and the knees should be slightly higher than the hips. CLOSE ENOUGH TO KISS: You should be able to kiss your baby on top of their head easily. If your baby is too high or too low, simply adjust the waistbelt. Carrying your baby too low might cause you back pain. CARRIER SNUG ENOUGH: For your baby’s safety, when you lean forward your baby should stay close to you. COMFORT: Make sure the straps are not twisted on your back and fan them out nicely on your shoulders for better weight distribution. You will also find this information in our "How to” videos on stokke.com Read More

  • Is the BedBox™ carry-on dimensioned?

    The BedBox™ fits universal carry-on dimensions. The dimensions are (LxWxH) 46 x 20 x 36 cm (18.11 x 7.87 x 14.17 inch). We advise that you check the airline’s carry-on dimensions for further clarification. Read More

  • How big is the Stokke JetKids BackPack?

    The dimensions of the Stokke JetKids BackPack are 22 x 12 x 26 cm (9 x 5 x 10 in) and it holds 6L of storage in its original size, and 8L when expanded. Read More

  • What makes the Stokke JetKids BackPack water repellent?

    The fabric is 100% cotton and then a water repellent coating on top is applied. This is called PU coating (PU = polyurethane). It is a very common coating on fabrics that need to be water repellent. PU coating also protects the fabrics, and is very safe with regards to chemicals, for example. Read More

  • Can you change colors easily?

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  • How do you fold YOYO® when equipped with car seat adapters?

    Read More

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All copyrights and other intellectual property rights subsisting in this website and its contents are the property of Stokke AS, (including, but not limited to, all texts, documents, brochures, graphics, logos, trademarks, product names, images, website design and layouts). Any reproduction, transfer, modification, utilization or publication of the website or its contents in its whole or part in any form, (including, but not limited to, framing, incorporation into other websites or other publications),for any public and/or commercial purpose is prohibited without the prior written consent of Stokke AS.

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Shipping Policy


Shipping Methods:


Stokke® cooperates with a number of carriers such as UPS, DHL, DPD, Postnord and more. To provide you the best service, Stokke® reserves the right to choose a carrier that is most suited to handle your order. The selected carrier depends on your region and the size of your order. You can see the specific delivery time for your country if you click the details button next to the delivery method in your shopping cart. In general, shipping lead time is typically 2-5 workdays, depending on where in Europe the order is being delivered.

Orders are shipped on normal business days between Monday -- Friday, with the exception of holidays. Please note that weather, peak shopping seasons and shipping holidays can delay the shipment of your order.


Free shipping on orders above £139.


For more information about the shipping

Returns


If, for any reason you wish, or need, to return your purchase from Stokke.com, you can easily do so within 30 days of delivery.



Which Items Can be Returned?


Stokke.com can only accept returns of merchandise purchased from our website, products purchased at another retail outlet will not be accepted.
Personalized items cannot be returned.
All returned items must be:

  • In original condition
  • In the original packaging
  • Including all parts, accessories, manuals etc.

Which Returns Cannot be Refunded?


  • No refund will be issued for items missing components, parts, original box, packaging material, contents, accessories and/or manuals.
  • Items returned after 30 days of received delivery will not be refunded.
  • Personalized items cannot be returned nor refunded.
  • For more information about the returns