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  • Which YOYO® accessories are not compatible with YOYO® connect?

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  • Can I refresh an oiled wooden stem?

    Yes, disassemble and sand (by hand) in the length direction with grain 200+, use acid free oil – fx grape or corn seed oil. Note: The stained stems are treated with harmless EN71/3 compliant water-based stain. If refurbished, sand it and use a similar stain. Read More

  • What is the correct setting of the Stokke® Nomi® footplate and seat?

    When using the Stokke® Nomi® Baby set (6-36 months) the seat is to be in the upper position. Same goes for the footplate, while securing the angle between the lower and the upper leg is 90 degrees, with a flat foot on the footrest. This secures the child’s free movement (active sitting philosophy) while stimulating and activating the vene pumps and stimulating the child’s motorically skills. Read More

  • What’s the weight and measures of the Stokke® Nomi®?

    The Stokke® Nomi® Highchair weighs only 4,9 kg. The Stokke® Nomi® chair weights 4,7 kg. Due to the low weight, Stokke® Nomi® is easy to move around in your home. Read More

  • What are Sorona® Bicomponent Stretch fibers ?

    The Stokke® Sleepi™ mattress core (Launched September 2022) is made of​ 40% Sorona® Bicomponent Stretch fibre which is made from bio-polytrimethylene terephthalate (PTT) obtained from the fermentation of glucose of corn seeds. Because Sorona® polymer is partially plant based, it reduces reliance on fossil-based materials. The revolutionary Bio-PDO compound turns a formerly chemical process into an eco-efficient biological one. The Material is also naturally fire retardant, breathable and provides a firm mattress surface. Sorona® fiber has undergone stringent testing and has been proven to be safe for use by adult products with direct, prolonged skin contact, earning it Class l certification from Standard 100 by OEKO-TEX®. Sorona® renewably sourced fiber is one of the first 11 products approved as part of the United States Department of Agriculture (USDA) BioPreferred Program for certified bio-based products. Read More

  • Is YOYO® leg rest compatible with all YOYO® strollers?

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  • Can you fold YOYO® with the leg rest in place?

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  • Which safety standards does Stokke® Sleepi™ collection V3 comply with?

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  • How do you install YOYO® board?

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  • Is the YOYO® stroller manoeuvrable with its board attached?

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  • Does the BedBox™ allow the use if the seat belt?

    Yes, your child will be able to have the seat belt fastened while using the bed feature of the BedBox™, even while sleeping. Read More

  • Stokke® YOYO®

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  • Does the BedBox™ fit in the over head compartment or under the seat in front?

    The BedBox™ fits in the overhead compartment and under most seats. Read More

  • What is the Stokke JetKids BackPack made of?

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  • Can you fold the handlebar on YOYO® ?

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  • Are YOYO® textiles compatible with YOYO® connect?

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All copyrights and other intellectual property rights subsisting in this website and its contents are the property of Stokke AS, (including, but not limited to, all texts, documents, brochures, graphics, logos, trademarks, product names, images, website design and layouts). Any reproduction, transfer, modification, utilization or publication of the website or its contents in its whole or part in any form, (including, but not limited to, framing, incorporation into other websites or other publications),for any public and/or commercial purpose is prohibited without the prior written consent of Stokke AS.

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Shipping Policy


Shipping Methods:


Stokke® cooperates with a number of carriers such as UPS, DHL, DPD, Postnord and more. To provide you the best service, Stokke® reserves the right to choose a carrier that is most suited to handle your order. The selected carrier depends on your region and the size of your order. You can see the specific delivery time for your country if you click the details button next to the delivery method in your shopping cart. In general, shipping lead time is typically 2-5 workdays, depending on where in Europe the order is being delivered.

Orders are shipped on normal business days between Monday -- Friday, with the exception of holidays. Please note that weather, peak shopping seasons and shipping holidays can delay the shipment of your order.


Free shipping on orders above £139.


For more information about the shipping

Returns


If, for any reason you wish, or need, to return your purchase from Stokke.com, you can easily do so within 30 days of delivery.



Which Items Can be Returned?


Stokke.com can only accept returns of merchandise purchased from our website, products purchased at another retail outlet will not be accepted.
Personalized items cannot be returned.
All returned items must be:

  • In original condition
  • In the original packaging
  • Including all parts, accessories, manuals etc.

Which Returns Cannot be Refunded?


  • No refund will be issued for items missing components, parts, original box, packaging material, contents, accessories and/or manuals.
  • Items returned after 30 days of received delivery will not be refunded.
  • Personalized items cannot be returned nor refunded.
  • For more information about the returns