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Introducing Tripp Trapp® Heather Mauve!
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  • Does the BedBox™ come decorated or ''plain''?

    The BedBox™ is indeed delivered to you ''plain'' but it includes a set of stickers for your child to decorate it with. You can choose to decorate it or not, and even remove the stickers at any point if you change your mind. This won't leave any trace or residue on the case. Read More

  • Why do the Stokke® Limas™ carriers only propose inward-facing carrying options?

    We recommend three positions for the Stokke® Limas™ carriers: front carry facing-in, hip carrying facing-in and back carrying facing-in. This excludes the baby facing outwards. Here are the reasons why: In the Stokke® Limas™ carriers, only the facing-in carrying positions allow your baby to sit in an ergonomic "M" shaped spread-squat position with a rounded back posture (babies' backs are not yet strong enough to hold themselves straight like an adult). This position is impossible to achieve with the baby facing outwards. When your child is sitting inward-facing in a Stokke® Limas™ carrier, they can snuggle against the person carrying them, can put their head down to shield themselves from external stimuli if they are too intense or simply if they want to go to sleep. This is only possible if the baby is facing the wearer. When you’re carrying your child facing inward, they stay close to your center of gravity. The weight is nicely distributed around your body, which makes babywearing very comfortable. In an outward-facing position, the weight of the child is not as close to the wearer's body and will tend to pull forwards, thus creating tension in the wearer’s back. Read More

  • How much can I store in the BedBox™?

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  • Can I use the BedBox™ on a first class seat?

    First Class on airlines generally is a bed anyway and therefore the BedBox™ is not necessary. Read More

  • How much does YOYO® weigh?

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  • Can a Group 0+ car seat be attached to YOYO® ?

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  • Why are the 6 assembling screws hard to tighten and counter tighten?

    We have chosen to treat all Stokke®Nomi® screws with Tuflok® blue coloured glue, which prevents the screws from loosening up over time and reduces the need to retighten the screws. It takes a little more effort to turn these screws, and you must counter-tighten the four screws in the foot of the chair (with the large Allen Key). This ensures the best possible safety and reduces the need to retighten the screws. Note: Do not use power tools for assembling your Nomi, as their torque might damage the components. Read More

  • How do I attach the adjustment handle?

    Don't force the knobs, you can potentially cross thread them. Gently turn to lock onto threading and turn clockwise until tightened. Be sure to turn the washer correctly – it fits into the adjustment handle. Be aware that the handles come attached to the bolts, so the thread and gates are checked prior to boxing. Any flawed thread is therefore the result of wrong assembling. Read More

  • How is the bassinet attached to YOYO® connect?

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  • Will the mattresses fit any version of the BedBox™?

    Yes! Both versions of the mattress will fit any version of the BedBox™ Read More

  • Can the fabrics be kept on the frame while installing the car seat?

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  • Stokke® Sleepi™ Mattress & Textiles

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  • Can we use the Stokke® Harness for Nomi® without the Stokke® Nomi® Baby set?

    Unfortunately not, as the Baby set supports the infant, where the harness only delivers fixation. Read More

  • Are YOYO mittens washable?

    Yes, YOYO mittens are machine washable at 30°C. Read More

  • Can I use the BedBox™ on a premium economy/business class seat?

    The BedBox™ is primarily designed for use in standard economy but we are aware that some of our customers have used the BedBox™ on premium economy and business class seats. Please note that the mattress may not be as wide as the seat and the extendable plate might not slide out to the whole seat pitch. Read More

  • How do you lock the front wheels for off-road use?

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All copyrights and other intellectual property rights subsisting in this website and its contents are the property of Stokke AS, (including, but not limited to, all texts, documents, brochures, graphics, logos, trademarks, product names, images, website design and layouts). Any reproduction, transfer, modification, utilization or publication of the website or its contents in its whole or part in any form, (including, but not limited to, framing, incorporation into other websites or other publications),for any public and/or commercial purpose is prohibited without the prior written consent of Stokke AS.

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Shipping Policy


Shipping Methods:


Stokke® cooperates with a number of carriers such as UPS, DHL, DPD, Postnord and more. To provide you the best service, Stokke® reserves the right to choose a carrier that is most suited to handle your order. The selected carrier depends on your region and the size of your order. You can see the specific delivery time for your country if you click the details button next to the delivery method in your shopping cart. In general, shipping lead time is typically 2-5 workdays, depending on where in Europe the order is being delivered.

Orders are shipped on normal business days between Monday -- Friday, with the exception of holidays. Please note that weather, peak shopping seasons and shipping holidays can delay the shipment of your order.


Free shipping on orders above £139.


For more information about the shipping

Returns


If, for any reason you wish, or need, to return your purchase from Stokke.com, you can easily do so within 30 days of delivery.



Which Items Can be Returned?


Stokke.com can only accept returns of merchandise purchased from our website, products purchased at another retail outlet will not be accepted.
Personalized items cannot be returned.
All returned items must be:

  • In original condition
  • In the original packaging
  • Including all parts, accessories, manuals etc.

Which Returns Cannot be Refunded?


  • No refund will be issued for items missing components, parts, original box, packaging material, contents, accessories and/or manuals.
  • Items returned after 30 days of received delivery will not be refunded.
  • Personalized items cannot be returned nor refunded.
  • For more information about the returns