Stokke Virtual Showroom

Bring the store to your home! Our expert team are here to support you with real time product demonstrations from the amazing Stokke Brand Store in London to help you to make the right purchase decisions. Start your live shopping experience now.


See what our customers say


Loved this service, so helpful!



Sandra was great!


Excellent customer service! Ana was able to tell us exactly what we needed to know in 2 minutes and she added it to our cart!

So convenient! I got all my questions answered and was able to actually see the stroller and all the accessories at the store.


Very nice experience. I spoke to someone in the store that I normally visit, how awesome is that! Thank you.


How it works

Get live advice from a product expert via video call

Look for the live expert button to start your live shopping experience

All you need is to enable your microphone

Video is shared by our expert only (we won't see you - we can only hear you)

 
X
Stokke expert video

Let's meet

 

Where to find

Lookout for our 'Call the Expert' button, available across selected product ranges throughout the site. You'll be connected to a live video call where you can receive expert advice, product demos and answers to your questions from our friendly, in-store staff.

Our team is available:

  • Mon - Sat 10am to 7pm (8am to 2pm US/ET)
  • Sun 12pm - 6pm (7am to 1pm US/ET)
  • For existing orders and Customer Service enquiries please contact our customer service team

Contact customer service

FAQ

Will I be seen on the call?

No, we only use your microphone to talk. But, if you fell more comfortable, you can enable your camera

What can I use it for?

The service is a way for you to get the best advice on Stokke products from our in-store colleagues while shopping online

Will I have to share my details?

No, the service is completely anonymous and we do not need any personal details to chat with you

Need customer support?

This service is for shopping advice. For any support queries about your order or already purchased product, please contact our customer support.

Customer service