Stokke® Official Online Store

IMPORTANT INFORMATION REGARDING ORDERS TO UK
Due to ongoing adjustments with regards to Brexit we continue to see significant delays and congestion at UK ports. We have been working with our transport partners to continue providing you with a high level of delivery service however the developing situation is such that we are now unable to provide realistic delivery times.

As such we have had to take the regrettable decision to temporarily pause ordering on stokke.com for deliveries to the UK. We continue to work tirelessly with our transport partners to make this pause as short as possible, and we apologise for any inconvenience.
Many of our retail partners have stock held in the U.K and will be able to fulfill your order. You can find your local retailer here.

baby sleeping in sleepi

STOKKE® SLEEPI™

Big dreams for the new year!

With so much to discover ahead, you’re going to need a good night’s sleep to be rested & ready! Rest well & dream big little one. The new year is going to be amazing!

SEE STOKKE® SLEEPI™ HERE

Shop by category

Stokke Strollers Category

Prams

Stokke High Chairs Category

High Chairs

Stokke Nursery Category

Nursery

Stokke Bath Category

Bath

Stokke Car Seats Category

Car Seats

Stokke Travel Category

Travel

Stokke Baby Carriers Category

Baby Carriers

Stokke Accessories - Available catalogue wide

Accessories

Stokke® Xplory® 6

Height Adjustable—to Bring Your Baby Closer to You

Discover more

Stokke xplory stroller

Stokke® Xplory® 6

stokke izi go car seat

Stokke^® iZi Go Modular™ by BeSafe^®

Stokke® Changing Bag

Stokke® Foot Muff

Stokke® Foot Muff

STOKKE NEWBORN PRODUCTS AND ACCESSORIES

As adorable as they are essential, everything you need for your newborn!

Find out more

Newborn_Accessories

MEET THE EXPERT

Dr. Levine, an experienced pediatrician and mother of two, shares her best advice for raising a confident, self-reliant child. The secret is – you can start earlier than you think!

Read more

Dr. Levine with children

Shop Instagram

Get inspired by our Stokke babies and their families.

VIEW GALLERY

Product Support

Questions about your Stokke® product? We are here to help.

<p>Stokke Customer Service</p>

Customer service & product reclamations

<p>Stokke Warranty</p>

Register your Stokke® product

<p>Stokke FAQ</p>

FAQ

<p>Stokke Spare Parts</p>

SPARE PARTS

© Stokke AS 2021
All copyrights and other intellectual property rights subsisting in this website and its contents are the property of Stokke AS, (including, but not limited to, all texts, documents, brochures, graphics, logos, trademarks, product names, images, website design and layouts). Any reproduction, transfer, modification, utilization or publication of the website or its contents in its whole or part in any form, (including, but not limited to, framing, incorporation into other websites or other publications),for any public and/or commercial purpose is prohibited without the prior written consent of Stokke AS.

Shipping Policy

Stokke^®’s shipping policy applies only to those orders placed on Stokke.com. Please note that Stokke^® can only accept returns of merchandise purchased through our website. Products purchased from another retail outlet will have to be processed through that retailer.

If you´ve placed an order with any of our authorized Stokke^® retailers, please contact the retailer for more information.

Shipping Methods:

Stokke^® cooperates with a number of carriers such as UPS, DHL, DPD, Postnord and more. To provide you the best service, Stokke^® reserves the right to choose a carrier that is most suited to handle your order. The selected carrier depends on your region and the size of your order. You can see the specific delivery time for your country if you click the details button next to the delivery method in your shopping cart. In general, shipping lead time is typically 2-5 workdays, depending on where in Europe the order is being delivered.

Orders are shipped on normal business days between Monday – Friday, with the exception of holidays. Please note that weather, peak shopping seasons and shipping holidays can delay the shipment of your order.

Shipping Fees:

Order total	Standard Delivery
£0-£138,99 £139+	£12,90 Free

Stokke^® orders which have a value of more than £139 will be shipped free-of-charge.

Shipping Destinations:

Stokke^® currently ships to:
Austria Belgium Bulgaria Croatia Czech Republic Denmark Estonia Finland France Germany Hungary Ireland Italy Latvia	Lithuania Luxembourg The Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Switzerland The United Kingdom

Shipping Exclusions:

Stokke^® does not deliver to the following destinations:

Aland Islands
Andorra
Canary Islands
Channel Islands
Ceuta
Dutch Antilles
Faroe Islands
French DOM, TOM, CTOM, New Caledonia and Cityssimo
Gibraltar
Greenland
Lichtenstein
Melilla
Mount Athos
San Marino
Svalbard
Vatican City
Heligoland

Order change/cancellation

Unfortunately it is no longer possible to cancel an already submitted order. If you want to cancel your order, you have following options:

You can claim your right of return. Please visit "Shipping & Returns" for guidance on how to proceed.
You can refuse to accept delivery of your full order when it arrives. Your complete order will then be returned to the sender. As soon as your product arrives in our warehouse, the refund takes place. Please note that this is only possible if you refuse to accept the complete order. You can then place a new order on stokke.com as usual.

Returns

If, for any reason you wish, or need, to return your purchase from Stokke.com, you can easily do so within 30 days of delivery.
If your item has incurred damage during delivery, has missing parts or you have received the incorrect item, please contact Stokke^® Customer Service through our website www.stokke.com for assistance.
Stokke^® should be informed of incorrect merchandise or merchandise damaged from shipping immediately and no later than 14 days after delivery in order to process a refund.

Which Items Can be Returned?

Stokke.com can only accept returns of merchandise purchased from our website, products purchased at another retail outlet will not be accepted.
Personalized items cannot be returned.
All returned items must be:

Important information regarding your return

Which Returns Cannot be Refunded?

In original condition
In the original packaging
Including all parts, accessories, manuals etc.
The return is free of charge for you.
Please click here to create a personalized return label.
Please follow the steps on your personal return label.
Please note, that we will keep the shipping fee even if you return the parcel.
Please do not hesitate to contact our Stokke Customer Services if you have any questions.
No refund will be issued for items missing components, parts, original box, packaging material, contents, accessories and/or manuals.
Items returned after 30 days of received delivery will not be refunded.
Personalized items cannot be returned nor refunded.