Should you experience any difficulty or issue with your Stokke® product we kindly ask you to contact the original retailer where you purchased your Stokke® product.
Should this not be possible, we kindly ask you to contact Stokke® Customer Service here so that our team can advise you accordingly.
 
We also advise you to have the full description of your query, a copy of the original proof of purchase, model, colour as well as the serial number ready in order for our Stokke® team or your Stokke® retailer to advise you in a timely and efficient manner.