Important Safety Announcement

Customer Service

Important Safety Announcement

Stokke® Steps™ Bouncer Update

Stokke® Steps™ Bouncer and Stokke® Steps™ Newborn Set Update

 

SAFETY RECALL NOTICE

Stokke LLC is voluntarily recalling its Stokke® Steps™ Bouncer manufactured between February 2014 and December 2018. Click here to find out more. 

 


 

Important Safety Announcement regarding Trailz

Please read the important information from the CPSC below to check if your stroller is affected.

https://www.cpsc.gov/Recalls/2015/stokke-recalls-trailz-strollers-due-to-fall-hazard


Stokke® Trailz™ Update

September 2019

In December 2014 Stokke recalled the Stokke® Trailz™ chassis. At that time, a limited number of customers reported that the handle joint of Stokke® Trailz™ may break during use which could have potentially presented a fall hazard. No injuries regarding this issue have ever been reported.

The chassis were replaced during Winter 2014/2015. Since then, there have been no additional reports. In the event that you still have a Stokke® Trailz™ chassis from before December 2014 that has not been upgraded by Stokke, please contact your local retailer.

Please remember to register your Stokke® Trailz™ in our our extended warranty database at Stokke.com.

In addition to other benefits, this allows us to send important safety updates if necessary.