Important Safety Announcement

Customer Service

  • Important Safety Announcement

  • Stokke® Steps™ Bouncer


    Stokke LLC is voluntarily recalling its Stokke® Steps™ Bouncer manufactured between February 2014 and December 2018. Click here to find out more. 



  • Important Safety Announcement regarding Trailz

    Please read the important information from the CPSC below to check if your stroller is affected.

    Stokke® Trailz™ Update

    September 2019

    In December 2014 Stokke recalled the Stokke® Trailz™ chassis. At that time, a limited number of customers reported that the handle joint of Stokke® Trailz™ may break during use which could have potentially presented a fall hazard. No injuries regarding this issue have ever been reported.

    The chassis were replaced during Winter 2014/2015. Since then, there have been no additional reports. In the event that you still have a Stokke® Trailz™ chassis from before December 2014 that has not been upgraded by Stokke, please contact your local retailer.

    Please remember to register your Stokke® Trailz™ in our our extended warranty database at

    In addition to other benefits, this allows us to send important safety updates if necessary.