- What are the carrying options of each carrier?
- What color is available for YOYO® car seat by BeSafe® ?
- Which car seat can you install on YOYO²?
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Where do I find the serial number for my warranty registration?
Turn your Nomi upside down, the unique Stokke® Nomi® serial number is printed on the sticker located under the seat plate. If your Nomi® chair was purchased before or during 2023, it is possible your Nomi® chair does not have a unique serial number. Read More
- Is YOYO® freestanding when folded?
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I have lost a Stokke® Nomi® component – can I order a spare part?
Yes. Please contact our customer service by using the contact form. They will inform you about prices and availabilities. Read More
- What is the chest belt for and do I have to use it ?
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How can I make sure that my baby is sitting correctly in the carrier?
BACK PANEL: The back panel should reach your baby’s neck to provide head support. Always make sure your baby’s nose and mouth are free for easy breathing. SPREAD-SQUAT POSITION: To promote healthy hip development and ergonomics for your baby, the base of the back panel should support your baby from one knee to the other, and the knees should be slightly higher than the hips. CLOSE ENOUGH TO KISS: You should be able to kiss your baby on top of their head easily. If your baby is too high or too low, simply adjust the waistbelt. Carrying your baby too low might cause you back pain. CARRIER SNUG ENOUGH: For your baby’s safety, when you lean forward your baby should stay close to you. COMFORT: Make sure the straps are not twisted on your back and fan them out nicely on your shoulders for better weight distribution. You will also find this information in our "How to” videos on stokke.com Read More
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Is the BedBox™ carry-on dimensioned?
The BedBox™ fits universal carry-on dimensions. The dimensions are (LxWxH) 46 x 20 x 36 cm (18.11 x 7.87 x 14.17 inch). We advise that you check the airline’s carry-on dimensions for further clarification. Read More
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How big is the Stokke JetKids BackPack?
The dimensions of the Stokke JetKids BackPack are 22 x 12 x 26 cm (9 x 5 x 10 in) and it holds 6L of storage in its original size, and 8L when expanded. Read More
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What makes the Stokke JetKids BackPack water repellent?
The fabric is 100% cotton and then a water repellent coating on top is applied. This is called PU coating (PU = polyurethane). It is a very common coating on fabrics that need to be water repellent. PU coating also protects the fabrics, and is very safe with regards to chemicals, for example. Read More
- Can you change colors easily?
- How do you fold YOYO® when equipped with car seat adapters?
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How and why do I need to mount my Dresser to the wall?
1. Mark a hole for the first wall attachment 85,1 cm/33,5 in vertical. 2. Mark a hole for the second wall attachment, 72 cm/28,35 in horizontal from the first hole. 3. Depending on your wall, drill holes for appropriate wall screw/plugs that fits your wall. 4. Please find more information in the user guide, on stokke.com or contact your local hardware retailer. 5. Use short side and mount the wall attachment and adjust them to correct height, to slide into the dresser. 86,6 cm/34,10 in 6. Push the dresser towards the wall and into the openings in the Dresser backplate. 7. Attach the wall attachment to the dresser using the screws in the wall attachment screw bag. Read More
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Can I wash the Stokke JetKids BackPack?
Yes, you can. It’s constructed with durable water repellent fabric for children to use it in all weather and environments. Simply wipe the backpack with a damp cloth. For more serious stains, try using a small amount of mild soap with body temperature water. Remember to clean off all the soap. Or wash it in the machine using delicate cycle at 30° Celsius Read More
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Does the Stokke JetKids BackPack fit inside the BedBox?
Yes! The Stokke JetKids BackPack fits perfectly inside the BedBox, even when expanded and the mattress of the BedBox is packed inside Read More