-
The two screws in the backrest are hidden and tricky to insert, any short cuts?
Start by attaching the foot cross properly, then turn the chair upside down with the foot cross over your shoulder – insert the two screws and finger tighten, use the small Allen key located under the footplate for proper tightening. Read More
-
Is there an extended warranty on my Stokke® Nomi®?
Yes, the the Stokke® Nomi® chair and the Stokke® Nomi® Newborn Set have Extended Warranties when registered. The Stokke® Nomi® chair has a 7-year warranty and the Stokke® Nomi® Newborn Set has a 3-year warranty from the purchase date. Stokke® Nomi® chairs and the Stokke® Nomi® Newborn Sets produced until 2023 might not come with a serial number sticker. If that is the case, you would still be able to register your products for the Extended Warranty, but you would need to leave the serial number fields blank during registration and hold onto your proof of purchase in case of future warranty claims. The Extended Warranty is only valid along with the original proof of purchase. Read More
-
Which seats can I use the BedBox™ on?
The BedBox™ can be used on the window seat or the middle seat in a twin aisle aircraft. It is important that no-one’s exit is blocked by the use of the BedBox™. Read More
-
Do I need to buy the Stokke® Nomi® Highchair to use the Stokke® Nomi® Newborn?
Yes! The Stokke® Nomi® Newborn is an accessory that attaches to the stem and the foot cross from the Stokke® Nomi® Highchair. The Stokke® Nomi® Newborn cannot be used as a stand-alone bouncer without being attached to a stem and foot cross. Read More
-
How much will the BedBox™ extend the seat forward?
BedBox™™ creates a bed or resting area for your child thanks to the lid design and the extension plate. The lid itself allows you to extend the seat of your child by 17cm, and you can open it for an additional 10cm with the sliding extension plate. As a result, the BedBox™ will add extra 27cm to your child's seat. The average space between your seat in the one in front of an economy class seat is 30cm. Read More
-
Is it possible to remove the warning labels from the Stokke® Nomi® Newborn and Stokke® Nomi® Highchair?
We agree, they are not contributing to aesthetics, but they are mandatory, and we must follow the exact rules and requirements in the Safety Standards and federal rules (US). That includes colours, location, and size of the warnings, and it all must be done by the book. You have probably seen them on many other baby products such as a car seat or bassinet-it’s just something that we must deal with. Just take comfort in the fact that the reasoning behind bold warning labels is to keep babies safe. Note: By attempting to remove the warning labels from your Stokke® Nomi® products, you may damage the product and VOID the Stokke® guarantee. Read More
-
How do I clean the Stokke® Harness²?
To maintain the Stokke® Harness², wipe it with a cloth after each use to promptly remove any food or spills and prevent potential staining. Additionally, the product is washing machine safe up to 40°C/104°F. Read More
- What is the capacity of the YOYO® basket?
- What is YOYO® made of?
- Are the straps of the 5-point harness adjustable?
- Which car seat can you install on YOYO³ ?
- What weight can YOYO® connect hold?
- Is YOYO® comfortable?
- How do you carry YOYO® when folded?
- Are the fabrics treated with any chemicals?
- Are YOYO® fabrics water repellent?