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Introducing Tripp Trapp® Heather Mauve!
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  • Is YOYO bag compatible with all YOYO® strollers?

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  • Where is the Stokke® Harness² produced?

    Stokke® Harness² is manufactured in China. Read More

  • How is YOYO® connect attached?

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  • How much can YOYO® connect basket hold?

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  • Is YOYO® connect comfortable?

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  • Is the YOYO® stroller manoeuvrable with YOYO® connect?

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  • Can YOYO® connect be taken onboard a plane?

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  • Does YOYO® connect come with brakes?

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  • When folded, how is YOYO® connect hooked to YOYO®?

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  • Can you buy Stokke® YOYO® accessories for your BABYZEN YOYO?

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  • Is YOYO® under warranty?

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  • Is there a rain cover?

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  • Is YOYO® connect as compact as YOYO® ?

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  • Is YOYO® connect easy to fold?

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  • How do I know if my Tripp Trapp® Baby Set² fits my Stokke® Tray?

    All Stokke Trays for Tripp Trapp® fit the new Tripp Trapp® Baby Set². Read More

  • How do I clean the Tripp Trapp® Baby Set²?

    We recommend cleaning with warm water and mild soap immediately after use to remove food and spills and prevent potential staining. The plastic components of the Baby Set are dishwasher safe. Read More

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Shipping & Delivery

Stokke.com orders will arrive by standard ground shipping within 5-9 business days. Please note that expedited shipping is currently unavailable at this time. *Weather, peak shopping seasons, holidays and pandemics may delay shipping.

 

Shipping & Handling Fees

Order Total Cost
$0 - $50 $9.99
Above $50 Free

 

Return & Refund Policy

Stokke’s shipping policy applies only to those orders placed on Stokke.com or BABYZEN.com. Products purchased from another retail outlet will need to be processed through that retailer. If you've placed an order with any of our authorized Stokke® retailers, please contact the retailer directly for more information.

Stokke® should be notified within 14-days from the date of delivery for the following:

  • If you received incorrect merchandise, your package was not received at the time of delivery, or you have changed your mind. Please Contact Customer Service to contact Stokke® Customer Service or call us Monday – Friday 9 am - 5 pm EST for further assistance with an exchange or refund.
  • If your merchandise was damaged during shipping, has missing parts or has quality concerns please click here to initiate a reclamation request using our self-service portal.

IMPORTANT: Spare part availability, discontinued items, peak season/holidays and/or failure to provide all mandatory documentation at the time of submission may delay the processing and/or the approval of your claim.

Read more information here