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  • Is YOYO® connect comfortable?

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  • Is the YOYO® stroller manoeuvrable with YOYO® connect?

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  • Can YOYO® connect be taken onboard a plane?

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  • Does YOYO® connect come with brakes?

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  • When folded, how is YOYO® connect hooked to YOYO®?

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  • Can you buy Stokke® YOYO® accessories for your BABYZEN YOYO?

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  • Is YOYO® under warranty?

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  • Is there a rain cover?

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  • Is YOYO® connect as compact as YOYO® ?

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  • Is YOYO® connect easy to fold?

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  • How do I know if my Tripp Trapp® Baby Set² fits my Stokke® Tray?

    All Stokke Trays for Tripp Trapp® fit the new Tripp Trapp® Baby Set². Read More

  • How do I clean the Tripp Trapp® Baby Set²?

    We recommend cleaning with warm water and mild soap immediately after use to remove food and spills and prevent potential staining. The plastic components of the Baby Set are dishwasher safe. Read More

  • What is the correct position for Tripp Trapp® seat and footplate when using the Tripp Trapp® Baby Set²?

    The seat plate should be placed in groove 1, and the recommended position for the footplate is groove 5. However, you should adjust the footplate according to the child's size. Read More

  • Why might the Tripp Trapp® Baby Set² feel tight for my baby before reaching the maximum advertised age of 3 years?

    If you notice the leg space of the plastic Tripp Trapp® Baby Set² is too tight for your child, ensure the Tripp Trapp® chair is correctly adjusted (with the seat plate installed per the Tripp Trapp® user guide) and the Baby Set is fitted according to the instructions in the Baby Set user guide. Both user guides can be found on stokke.com. In general, the Tripp Trapp® Baby Set² adheres to stringent testing and meets international safety standards for high chairs (for use between 6 and 36 months). It is designed to accommodate the average child. Stokke complies with safety regulations which set a maximum size for allowed leg openings. Of course, it may well happen in some cases that a child grows faster than the norm and outgrows the Baby Set before it reaches the maximum age advertised. Read More

  • Is it safe to use a Tripp Trapp® Baby Set without a Stokke® Harness?

    The Stokke® Harness must be used together with the Tripp Trapp® Baby Set. The CPSC safety standard for highchairs requires a three-point restrain system. When the child can climb up and down the chair independently, usually around the age of 3, the Baby Set and harness should be removed from the chair. At that time, you might also adjust the seat and foot plates of the chair to better fit ergonomically the size of the child. Read More

  • How can I check if my YOYO³ stroller is subject to the recall?

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All copyrights and other intellectual property rights subsisting in this website and its contents are the property of Stokke LLC, (including, but not limited to, all texts, documents, brochures, graphics, logos, trademarks, product names, images, website design and layouts). Any reproduction, transfer, modification, utilization or publication of the website or its contents in its whole or part in any form, (including, but not limited to, framing, incorporation into other websites or other publications),for any public and/or commercial purpose is prohibited without the prior written consent of Stokke LLC.

 

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Shipping & Delivery

Stokke.com orders will arrive by standard ground shipping within 5-9 business days. Please note that expedited shipping is currently unavailable at this time. *Weather, peak shopping seasons, holidays and pandemics may delay shipping.

 

Shipping & Handling Fees

Order Total Cost
$0 - $50 $9.99
Above $50 Free

 

Return & Refund Policy

Stokke’s shipping policy applies only to those orders placed on Stokke.com or BABYZEN.com. Products purchased from another retail outlet will need to be processed through that retailer. If you've placed an order with any of our authorized Stokke® retailers, please contact the retailer directly for more information.

Stokke® should be notified within 14-days from the date of delivery for the following:

  • If you received incorrect merchandise, your package was not received at the time of delivery, or you have changed your mind. Please Contact Customer Service to contact Stokke® Customer Service or call us Monday – Friday 9 am - 5 pm EST for further assistance with an exchange or refund.
  • If your merchandise was damaged during shipping, has missing parts or has quality concerns please click here to initiate a reclamation request using our self-service portal.

IMPORTANT: Spare part availability, discontinued items, peak season/holidays and/or failure to provide all mandatory documentation at the time of submission may delay the processing and/or the approval of your claim.

Read more information here