The Xplory® V4 is identifiable from the serial number: 102AA0331324 Read More

"The Stokke® Xplory® has been tested and approved according to international standards for a maximum recommended load (with normal use) of: - 15 kg / 33 lbs. for the Stokke® Xplory® Seat - 9kg / 20 lbs. for the Stokke® Xplory® Carry Cot In the US/Canada the maximum recommended load (with normal use) is: - 45 lbs. for the Stokke® Xplory® Seat - 20 lbs. for the Stokke® Xplory® Carry Cot" Read More

All Stokke® products grow with the child and are created to last for a long time. Stokke® therefore always tries to make every new product in the range as adaptable as possible to the existing collection. It is, however, not always technically feasible to do so. The seat of the V3 Xplory® stroller (launched in 2010) was adapted to allow the new textiles to cover it on all sides. Unfortunately, this also means that the new V3 Xplory® textiles will not fit on the earlier model Xplory® seat. The complete new Xplory® V3 seat (with upholstery) however will fit perfectly on the chassis of the previous model. Read More

The Stokke® product design team is constantly working to offer Stokke® customers new innovative and safe products for their children and Stokke® continuously adapts its product range to what is in vogue at the time. Therefore there will always be new fashionable product add-ons and periodic changes to the colour range. We naturally aim to maintain a buffer stock of articles from previous collections for those customers who still wish to purchase these, but it is subject to demand how fast these may be sold out.  Read More

"In the box, the Stokke® Xplory® (chassis and seat incl. textiles) weighs 17.8 kg and measures 99 x 60 x 40 cm. The Stokke Xplory® Carry Cot, which is packed separately, weighs 5.3 kg and measures 87 x 42 x 23 cm. If you want to know whether the chassis will fit the trunk of your car when folded, the dimensions are as follows: Length 105 cm Height 30 cm Max. Width (between axes) 55 cm" Read More

Prams are designed and tested to meet a different set of standards than those for baby cribs/moses baskets, in terms of breathability and support; and the Xplory® Carry Cot, though safe and comfortable, was not designed for overnight use. We therefore recommend against it.  Read More

There are no plans for a twin version of the Stokke® Xplory® stroller. The unique chassis design of Xplory® stroller does not allow for such an adaptation.  Read More

The Stokke® Table Top is not scratch-proof. Its surface can be damaged with a hard or sharp object and scratches may appear on the surface after some time. This is considered a result of normal wear and tear of the product. Read More

If you find that the leg space of the current, plastic Tripp Trapp® Baby Set™ is too tight for your child, please make sure the Tripp Trapp® chair itself is adjusted correctly (with the seat plate installed according to the instructions in the Tripp Trapp® user guide) and the Baby Set™ fitted according to instructions in the Baby Set™ user guide. Both user guides for the Tripp Trapp® chair as well as the Baby Set™ can be downloaded from: http://www.stokke.com/highchair/tripp-trapp-userguides-and-brochures.aspx On a general note, the new Tripp Trapp® Baby Set™ has undergone rigorous testing and had been in use in the US, to high customer satisfaction, for several years before its introduction in Europe in 2011. It was designed to meet revised international safety standards for high chairs (used between 6 and 36 months of age) and to fit the average child. Of course, it may well happen in some cases that a child grows faster than the norm and outgrows the Baby Set™ before it reaches the maximum age advertised." Read More

Stokke® Tray is compatible with Tripp Trapp® Baby Set™ version “V2” or “V3”. If there is a mark “V2” or “V3” on the inner side of the Baby Set™ rail (next to the sides attachment), then the Stokke® Tray will be compatible with the Baby Set™. If there is no mark on the rail, the Baby Set™ is version V1 and the Stokke® Tray will unfortunately not fit. Read More

The tamper-proof buckle has an effective design that is intended to protect your little one securely on the Tripp Trapp® chair. We encourage you to spend 10 minutes to familiarize yourself with the product and properly adjust it prior to first use. Please remember that since your child is constantly growing you need to readjust the Stokke® Harness on a regular basis. Most important: never leave your child unattended. Read More

The Tray should not be loaded with more than 5 kg/11 lbs. Read More

In the box, the Tripp Trapp® Baby Set™ (6-36 months) measures 43 x 19 x 22 cm. and weighs 0.75 kg. The dimensions of the product itself are as follows: Safety rail: width, from end to end, 40 cm / depth, from front to back, 20 cm / height, top of the rail to the seating plate, 20 cm. Back piece: width 35 cm / height 22.5 cm. Read More

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The EU/UK Tripp Trapp® Newborn Set is compatible with US Tripp Trapp® chairs. However, it has not been certified for sale in the US due to differing standards and test methods from those in Europe. This implies that although the components between the Us and EU versions are interchangeable, they have not been approved by the United States Government. Read More

The Stokke® Table Top is only meant to be used on level, smooth and clean surfaces, otherwise the suction cups cannot create a vacuum. If you suspect the suction cups may not be functioning adequately, please test the product on various surfaces. Read More