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Why did I only receive 2 suction cups with my Stokke® Table Top instead of 4?
The Stokke® Table Top suction cups are packed in pairs and these are stuck together in the packaging. Please check whether you have two packages of two suction cups. If this is not the case, please contact our Customer Service helpdesk for your respective country via the following link and provide your full address details: http://www.stokke.com/global/contact-us Read More
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Why are there no wheels on Stokke® Home™ Cradle?
Due to the light weight of the Stokke® Home™ Cradle, our Stokke® designers developed the cradle without wheels. This is also beneficial with regards to the safety of the infant. Read More
- Stokke® Home™ Dresser & Changer
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How should I clean and maintain my Stokke® Home™ Dresser?
To keep your Stokke® Home™ Dresser clean, wipe it with a soft, damp (not wet!) cloth. Wipe down with a dry cloth until completely dry. Refrain from using a micro fibre cloth or household detergents as they may damage the finish of the crib. Colours may change if the products are exposed to sunlight. Read More
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What are the weight and dimensions of the Stokke® Home™ Dresser?
"The dimensions and weight of the Stokke® Home™ Dresser when packaged in the box are: Box 1 of 2 (weight 24kg (53 lbs) / L: 67cm (26,3’’) / W: 8cm (3,1’’) / H: 78cm (30,7’’)) Box 2 of 2 (weight 24kg (53 lbs)/ L: 57cm (22,4’’)/ W: 8cm (3,1’’) / H: 74cm (29,1’’)) When assembled, the measurements are as follows: L: 73 (28.5"") / W: 50cm (19.5"") / H: 88cm (34.5"") Weight: 40 kg /88 lbs (2 Boxes) " Read More
- Stokke® Home™ Mattress & Textiles
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How do I wash my Stokke® Home™ Mattress?
"The Stokke® Home™ mattress cover can be hand-washed at 40 °C. Make sure to stretch it to size whilst still wet. Do NOT use a tumble dryer. The foam filling can be hand washed at 60 °C and/or rinsed with warm water. We recommend the use of protection sheets in case of little spills or accidents. " Read More
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What are the recommended mattress size dimensions for the US market?
We recommend to use standard crib size mattress with a height/thickness of 5 inches, with a length of 52 inches and a breadth of 27,5 inches. Read More
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How do I assemble and use the Stokke® bumpers correctly?
• Always make sure the bumper is fixed correctly and tightly to avoid sagging. Check frequently that all the bumper ties are firmly tied to the crib rails. Please re-tie if necessary. • To ensure optimum airflow, always ensure the child is not sleeping with their face in direct contact with the bumper. • Remove the bumper when the child can sit unaided or pull themselves up to a standing position. Read More
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What standards do the Stokke® bumpers comply with?
The standards the Stokke® Bumpers comply with are: • ASTM F1917-12 – “Infant Bedding and Related Accessories” • BS 1877-10:2011+A1:2012 – “Domestic bedding. Specification for mattresses and bumpers for children’s cots, perambulators and similar domestic articles” • The above standards specifically aim to ensure safe design and sufficient care instructions for safe and proper use of a bumper. • Stokke® Bumpers have been tested for CO2 retention and results show no increase of CO2 in the crib environment with a correctly fitted Stokke® Bumper. • Stokke® Bumpers are designed with specific dimensions and materials to ensure optimum air flow. Read More
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Can I iron my Stokke® Home™ textiles?
All textiles can be ironed, except Stokke® Home™ Bed Protection Sheet. You will find this information on the care label attached on each product. Read More
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Can the Stokke® Home™ Half Bumper be used on the Stokke® Sleepi™?
Yes, Stokke® Home™ Half Bumper fits on both Stokke® Sleepi™ and the Stokke® Home™. Read More
- STOKKE® PIPA™ by NUNA® and Base
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What is the proper harness tightness for my car seat?
A snug but comfortable harness is important for good crash protection. If there is slack in the harness at the time of a crash the child could move unrestrained increasing the risk of injury. With the chest clip placed at armpit level, pinch the strap at your child’s shoulder. If you are unable to pinch any excess webbing, you’re good to go. Read More
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When I use the newborn insert, the harness seems very tight, even when it is at maximum length.
The Stokke® PIPA™ by Nuna® car seat comes with an infant insert and an optional foam pad that is placed in a pocket on the backside of the infant insert. If the harness seems very tight, remove the foam pad. Stokke® PIPA™ by Nuna® is certified for a 4 lb. child (low birth weight baby). The purpose of the newborn foam pad is to put the smallest sized child in the most ideal position when in the car seat. In some cases, depending on the size of the child, that extra foam may never be needed. The harness length is appropriate for the full range of intended use. Read More
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What is the highest position that a child's head can be in when using this car seat?
When using this car seat always check the shoulder harness is at or below the child's shoulder levels and the top of the child's head must be at least 1 inch below the top of the seat back. Read More