Tripp Trapp® Accessories

Kundeservice

  • Er det normalt at overflaten på Stokke® Table Top får merker og riper etter lengre bruk?

    Stokke® Table Top er ikke ripefritt. Bruk av kvasse eller skarpe gjenstander kan skade overflaten og etterlate merker og riper, som vil vises etter hvert. Dette anses som vanlig slitasje.
  • Hva er vekt og mål på Stokke® Tripp Trapp® Baby Set™?

    I emballasjen måler Stokke® Tripp Trapp® Baby Set™ (6-36 måneder) 43 x 19 x 22 cm og veier 0,75 kg.

    Dimensjonene på selve produktet er som følger:

    Sikkerhetsbøyle: bredde over alt 40 cm / dybde 20 cm / høyde fra øvre kant av bøylen til sitteplaten 20 cm.
    Ryggplate: bredde 35 cm / høyde 22,5 cm.
  • Hva er vekt og mål på Stokke® Tripp Trapp® Newborn Set™?

    I emballasjen måler Stokke® Tripp Trapp® Newborn Set™ (0-6 måneder) 51 x 20 x 36 cm og veier 2,5 kg.

    Dimensjonene på selve produktet er som følger:

    Ytre skall: lengde 50,5 cm / bredde 35 cm / høyde 19,5 cm.
    Indre sete: lengde ”topp til tå” 41 cm / maks dybde (i midten) 16 cm.
  • Kan et europeisk Stokke® Tripp Trapp® Newborn Set™ kombineres med en amerikansk Tripp Trapp® stol?

    Et europeisk Stokke® Tripp Trapp® Newborn Set™ passer til amerikanske Tripp Trapp® stoler. På grunn av andre standarder og ulike måter å teste produkter på, er det likevel ikke godkjent for salg i USA.
  • Hvorfor sitter min Stokke® Table Top ikke særlig godt fast i bordet?

    Stokke® Table Top er ment å brukes på glatte, jevne og rene overflater, slik at sugekoppene kan suge seg fast og lage et vakuum. Hvis du har mistanke om at sugekoppene ikke virker slik de burde, prøv andre overflater, for å se om det er noen forskjell.
  • Hvorfor fulgte det bare 2 sugekopper med min Stokke® Table Top istedenfor 4?

    Sugekoppene til Stokke® Table Top pakkes i par og henger sammen i emballasjen. Sjekk at du har to pakker med to sugekopper i hver. Skulle det ikke være tilfelle, vennligst benytt lenken nedenfor og ta kontakt med vår kundeservice. Husk å oppgi din adresse.

    http://www.stokke.com/NOR/no-no/global/contact-us
  • Lages Stokke® Table Top av matsikre materialer?

    Stokke® Table Top lages av MABS (Methylmethacrylat-Acrylnitril-Butadien-Styrol), helt uten skadelige stoffer som ftalater og bisphenol og derfor absolutt matsikker.
  • Kan Stokke® Table Top vaskes i oppvaskmaskin?

    Barnets og produktets sikkerhet er blant Stokke®s høyeste prioriteter.Vi har derfor valgt å bruke PETG (Polyethylene tereftal Glycol) til produksjon av Stokke® matbrett. PETG er en fullstendig resirkulerbar termoplast, fri for skadelige stoffer, som f.eks. Ftalater og Bisfenol. Det er derfor matsikkert. Materialvalget innebærer imidlertid at matbrettet etterhvert kan få riper, hvis det brukes harde eller skarpe gjenstander på det. Dette anses for å være normal slitasje.
  • How can it be that the Stokke® Tripp Trapp® Baby Set™ is getting too tight for my baby before reaching the maximum advertised age of 36 months?

    If you find that the leg space of the current, plastic Stokke® Tripp Trapp® Baby Set™ is too tight for your child, please make sure the Tripp Trapp® chair itself is adjusted correctly (with the seat plate installed according to the instructions in the Tripp Trapp® user guide) and the Baby Set™ fitted according to instructions in the Baby Set™ user guide.

    Tripp Trapp® chair user guide
    Baby Set™ user guide

    On a general note, the new Stokke® Tripp Trapp® Baby Set™ has undergone rigorous testing and had been in use in the US, to high customer satisfaction, for several years before its introduction in Europe in 2011.

    It was designed to meet revised international safety standards for high chairs (used between 6 and 36 months of age) and to fit the average child.

    Of course, it may well happen in some cases that a child grows faster than the norm and outgrows the Baby Set™ before it reaches the maximum age advertised.

  • Hvordan vet jeg om Stokke® Tray passer til mitt Stokke® Babyset™?

    Stokke® Tray er kompatibelt med Stokke® Babyset™ versjon 2 og 3 (“V2” og “V3”). Dersom innsiden av frontbøylen (ved siden av festet) er merket med “V2“ eller “V3“, vil Stokke® Tray være kompatibelt med ditt Stokke® Babyset™. Dersom det ikke finnes noe merke på innsiden av bøylen, er ditt Stokke® Babyset™ en versjon 1, og Stokke® Tray vil dessverre ikke passe.

  • Hva bør jeg se til når jeg bruker Stokke Harness?

    Låsen til selen er konstruert på en måte som er ment å sikkerstille at barnet sitter trygt i Tripp Trapp-stolen. Vi anbefaler å bruke 10 minutter på å bli kjent med produktet og justere det før bruk. Husk også at selen må etterjusteres jevnlig i tråd med at barnet vokser. Viktigst: aldri la barnet være uten oppsyn.

  • How much load can the Tray take?

    The Tray should not be loaded with more than 5 kg/11 lbs.

  • How do I have to assemble my Stokke® Tripp Trapp® harness?

    Please see this film showing how to assemble the Stokke Harness. Click here.
  • Where is the Stokke® Harness² produced?

    Stokke® Harness² is manufactured in China.

  • Which material is the Stokke® Harness² made of?

    The Stokke® Harness² is crafted using Polypropylene.

  • Until what age can I use the Stokke® Harness² for my baby?

    You can use the Stokke® Harness² for your baby until they reach 15kg, which is approximately 3 years old.  

  • How do I clean the Stokke® Harness²?

    To maintain the Stokke® Harness², wipe it with a cloth after each use to promptly remove any food or spills and prevent potential staining.  
    Additionally, the product is washing machine safe up to 40°C/104°F. 

  • What is the difference between the new Stokke® Harness² and the previous version?

    There are a few differences between the original Stokke® Harness and the new Stokke® Harness².  

    The Stokke® Harness² feels softer and provides a more comfortable experience. 

    While the original harness was easy to buckle and unbuckle, Stokke® Harness² is designed to be quicker and more intuitive. It has a quick-release button which allows you to release the harness in a matter of seconds.  

    Additionally, it's more straight forward to attach to the Tripp Trapp® Baby Set² for added convenience. 

  • Is the latest Stokke® Harness² compatible with my previous Baby Set?

    No. The new Stokke® Harness² released in April 2024 is only compatible with the Tripp Trapp® Baby Set², also released in April 2024. 

    However, the original Tripp Trapp® Baby Set can still be used with the previous Stokke® Harness, and the latter will remain available as a spare part for some time.

    Compatibility matrix

  • How can I determine if my Stokke® Harness fits a Tripp Trapp® Baby Set?

    The harness featuring the round beige buckle (with the Stokke logo) is only compatible with Tripp Trapp® Baby Set2 units, which were produced after April 2024.  

    The harness with the white buckle (without the Stokke logo) is suitable to use with all Tripp Trapp® Baby Sets. 

    Compatibility matrix

  • How do I properly attach the Stokke® Harness² to the Tripp Trapp® Baby Set²?

    Begin by attaching the back straps of the Stokke® Harness² to the back part of the Tripp Trapp® Baby Set² by threading the ends through the sparings on the back of the Baby Set. You can then clip the Baby Set onto the backrest of the Tripp Trapp® Chair. 

    Next, take the ends of the crotch strap of the harness and thread it through the sparing on the front rail of the Baby Set. You can then securely click the front rail into the Tripp Trapp® chair onto the seat plate. 

    For a more detailed explanation, along with visual diagrams, refer to the user guide available on the Stokke® Harness² page on Stokke.com. 

  • What precautions should I take when using the Stokke® Harness²?

    Before using the Stokke Harness² for the first time, we encourage you to review the user guide to familiarize yourself with the product and make proper adjustments. Keep in mind that as your child is growing, regular readjustments of the Stokke® Harness² are necessary.  

    Most importantly, never leave your child unattended. 

  • Is it safe to use the Stokke® Harness² without the Tripp Trapp® Baby Set²?

    No, it is not safe to use the harness without the Baby Set. The Stokke® Harness² needs to be attached to the Tripp Trapp® Baby Set² for the safest use. 

  • Can I use the Stokke® Harness² with older children? Is there a height limit?

    The harness should always be used in conjunction with the Tripp Trapp® Baby Set², which has a weight limit of 15 kg (roughly 3 years at most). This serves as the limit for the harness as well. This means that you cannot use the Stokke® Harness² with older children. 

  • Can I use the Stokke® Harness² with the Tripp Trapp® Baby Cushion?

    The Tripp Trapp® Baby Cushion is not compatible with the Stokke® Harness². Please refrain from using them together. 

  • Where is the Tripp Trapp® Baby Set² produced?

    The Tripp Trapp® Baby Set² is manufactured in the Netherlands. 

  • What is the correct position for Tripp Trapp® seat and footplate when using the Tripp Trapp® Baby Set²?

    The seat plate should be placed in groove 1, and the recommended position for the footplate is groove 5. However, you should adjust the footplate according to the child's size. 

  • How do I know if my Tripp Trapp® Baby Set² fits my Stokke® Tray?

    All Stokke Trays for Tripp Trapp® fit the new Tripp Trapp® Baby Set².   

  • How do I clean the Tripp Trapp® Baby Set²?

    We recommend cleaning with warm water and mild soap immediately after use to remove food and spills and prevent potential staining. The plastic components of the Baby Set are dishwasher safe. 

  • Why might the Tripp Trapp® Baby Set² feel tight for my baby before reaching the maximum advertised age of 3 years?

    If you notice the leg space of the plastic Tripp Trapp® Baby Set² is too tight for your child, ensure the Tripp Trapp® chair is correctly adjusted (with the seat plate installed per the Tripp Trapp® user guide) and the Baby Set is fitted according to the instructions in the Baby Set user guide.

    Both user guides can be found on stokke.com. 

    In general, the Tripp Trapp® Baby Set² adheres to stringent testing and meets international safety standards for high chairs (for use between 6 and 36 months). It is designed to accommodate the average child. Stokke complies with safety regulations which set a maximum size for allowed leg openings. 

    Of course, it may well happen in some cases that a child grows faster than the norm and outgrows the Baby Set before it reaches the maximum age advertised. 

  • Is it safe to use a Tripp Trapp® Baby Set without a Stokke® Harness?

    Of course! That is what we recommend.  

    Although not in line with the Tripp Trapp® seating philosophy, Stokke offers an optional harness. The Stokke® Harness should only be used with the Tripp Trapp® Baby Set. When the child can climb up and down the chair independently, the Baby Set and harness should be removed.