Stokke® Scoot™

Customer Service

  • Which Stokke® stroller accessories can be used with the Stokke® Scoot™?

    Stokke® Scoot™ stroller is compatible with most Stokke® stroller accessories, such as the Sheepskin Lining, Changing Bag, Parasol, Cup Holder, and PramPack. The Stroller Foot Muff does not fit well on the Stokke® Scoot™. Instead we offer the Stokke® Scoot™ Softbag to keep your baby warm in the Stokke® Scoot™ stroller.
  • What is the differences of the new Scoot™ configuration?

    To enable more customization from Fall, 2016, Stokke® offers Scoot™ basic kit, chassis and seat, in basic colours and Scoot™ canopy in wide variety of colours as accessory.

    Consumer will pick the colour of the seat base with Scoot™ Basic kit and then choose the preferred Scoot™ canopy colour.

  • Are the components of the old Scoot™ compatible or interchangeable with the upgraded Stokke® Scoot™?

    The components, namely the chassis, seat and wheels of the older version of the Stokke® Scoot™ and the latest upgraded version Stokke® Scoot™ are not interchangeable. The seat on the current Stokke® Scoot™ is not to be used on the upgraded version, and vice versa.

  • What level of UV protection does the Stokke® Scoot™ canopy afford?

    The Stokke® Scoot™ canopy has a UV protection factor of 50+.
  • Why is there no bumper bar on the Stokke® Scoot™, like there is on the Stokke® Crusi™ and Xplory® strollers?

    Stokke® Scoot™ is an active stroller. It is easier for the child to get in and out of the stroller without a rail.
  • What is the weight limit for use of the Stokke® Scoot™?

    The Stokke® Scoot™ is certified for a weight up to 15 kg.
  • How should I maintain/clean the Stokke® Scoot™ textiles?

    Stokke® Scoot™ textiles must be washed separately!

    The canopy and visor can only be hand washed.  First unzip the visor and remove the front rib from the canopy. Wash the canopy and visor separately.
    Seat textiles can be machine washed at 40°C/ 104°F. The mosquito net can be machine washed at 30°C/ 86°F. The shopping basket and rain cover can only be wiped with a clean damp cloth, after which any excess water must be removed.

    Please see the user guide for further instructions.

  • Why is there no special transport bag for the Stokke® Scoot™?

    The Stokke® PramPack™ Concept is the ultimate transport solution for almost any stroller, including  of course the Stokke® Scoot™ with room to spare for other bulky items. A smaller transport solution just for the Stokke® Scoot™ would exclude most other strollers.
  • What newborn solutions do I have with Stokke® Scoot™?

    There are three options for newborn solutions that are suitable for Stokke® Scoot™: 1. For the best comfort of the child, we recommend Scoot™ Carry Cot. It is compatible with all models produced after Sep 2014 (after serial number 118AA0040583). 2. We also offer Scoot™ newborn insert if you do not go out with your newborn very often. It can be used in the Sleep position and comes with a detachable head support and feet support. It gives a good support to your baby and it is made of terry cloth. When the baby grows out of it, you can remove the head support and feet support and use it as a regular seat inlay. 3. Scoot™ Softbag is padded with a closed wind cover to protect newborns from harsh weather. It can be used in the Sleep position.

  • Does the Scoot™ canopy fit all Scoot™ V2 in the market?

    Yes, Scoot™ canopy fits to Scoot™ strollers that have been produced from Sep 2014. (from serial number 118AA0040583) Current Scoot™ users can buy Scoot™ canopy as an accessory.
  • Is it possible to use Scoot™ basic kit without Scoot™ canopy?

    The canopy provide protection to the child at it will therefore be require to purchase both the new Scoot™ Basic kit and at least one canopy from fall 2016.
  • What does the Scoot™ Basic kit include?

    1. Scoot™ chassis

    2. Scoot™ seat unit without canopy textiles

    3.Scoot™ Rain Cover and Mosquito net

  • Is Scoot™ chassis the same as of the existing Scoot™ chassis?

    Yes, Stokke® has not changed the design of Scoot™ chassis. It still offers 3 rotation handle positions in use, foam filled rubber tires, spacious shopping baskets and compact to fold footprint.
  • Is Scoot™ seat the same as of the existing Scoot™ Seat?

    There is a new design on the Stokke® logo in the back of the seat.   Scoot™ seat still offers five-point harness protection, spacious seat space, two way facing possibilities and 3 reclining positions. (Active-Rest-Sleep)

  • Is Scoot™ canopy the same as of the existing canopy?

    The Scoot™ canopy has a new designed canopy and an extra-large extension in order to offer more protection to the child. The canopy keeps the ventilation function and adds one extra parts for extension

  • How much weight does the shopping basket take?

    The Scoot™ basket is tested to carry max 2kg.
  • Why do I need to use the harness in Scoot™ and how do I use it with a sleeping bag?

    The harness should always be used to ensure a safe ride for the child.

    The Sleeping bags compatible with Scoot™ have space for the harness so the child can lay and sit safely in the strollers at all times. If not using the harness the child can slide down or climb out.

  • How long can I use the Scoot® carry cot™?

    The carry cot is suitable for children up to 9kg/20lbs.