Stokke® Snoozi™

Customer Service

  • What is Stokke® Snoozi™?​

    Stokke® Snoozi™ is a unique, reimagined bassinet for newborn babies that changes with children’s development, with different heights to adapt to growing babies. ​

  • What is included in Stokke® Snoozi™?​

    The Stokke® Snoozi™ comes in a choice of two neutral colours, Sandy Beige or Graphite Grey and comes with a firm, breathable mattress.​

  • What ages was the Stokke® Snoozi™ designed for?​

    The Stokke®  Snoozi™ is designed for babies up to 9 months. The bassinet is designed to be used with two positions, one for the first 6 months at a higher level for your baby and one from 6 up to 9 months at a lower level as your baby develops and is able to pull itself up on its own.​

  • What materials is the Stokke® Snoozi™ made from?

    Designed with premium materials including FSC®-certified wooden legs and a strong aluminum frame, Stokke® Snoozi™ also features main fabrics that are made of innovative, breathable 3D mesh materials that are gentle to the touch and machine washable.​

  • How can I clean the Stokke® Snoozi™?

    The frame and wooden elements are easy to wipe clean with wipes or a soft damp cloth while the main textile element is machine washable at 40 degrees Celsius. The mattress cover can be easily machine washed at 40 degrees Celsius while the mattress core can be rinsed in the shower.​

  • What accessories are available for the Stokke® Snoozi™?​

    Stokke® Snoozi™ has an optional travel & storage bag to pack it up for outings or holiday adventures. Other accessories include a 2-pack set of fitted sheets and a protection sheet.​

  • What are the sustainable features of the Stokke® Snoozi™?​

    The Stokke®  Snoozi™ is made with natural beech wood legs that are FSC®-certified.
    Stokke® Snoozi™ is FSC®-certified.
    The FSC® label means that the wood has been harvested to benefit communities, wildlife, and the environment. ​

  • What are the key safety features of the Stokke® Snoozi™?

    Safety is one of the most important features when choosing a bassinet for your baby. Main fabrics are made with a highly breathable, innovative 3D mesh material to allow proper air circulation for the baby’s sleeping zone. Using a firm, breathable mattress offers a safe and sound sleep. All Stokke products are tested internally and externally to match and exceed the highest safety standards.​

  • Is sustainability important for Stokke? ​

    The team at Stokke understands the importance of creating products that are sustainable and kind to the planet. With every product launch, Stokke is committed to improving its sustainability credentials and the development team continues to look for ways to ensure the manufacturing process is as environmentally friendly as possible. Stokke® produce premium products with high-quality materials which are always designed to withstand a long product life, as it grows with the child rather than being used for limited times and then either thrown away and forgotten, Stokke® wants its products to last long and be there for the long-term ride rather than as a quick fix product. Stokke® values this message and key sustainability developments throughout all its products, making it one of the leaders in the market.

  • Is the Stokke® Snoozi™ suitable for night sleeping?​

    Yes, the Stokke® Snoozi™ is tested for international crib standards and therefore suitable for overnight sleeping of a baby up to 9 months.

  • Why do we have to attach the 4 cords on the bed bottom?​

    It’s important to attach the cords to the legs for stability reasons and also to keep a flat and stable surface for the baby to sleep in.

  • Is there any compatibility of the Mattress/Fitted sheets/Mesh Liner for the Stokke® Snoozi™ and Stokke® Sleepi™ Mini V3?

    Stokke® Snoozi™ and Stokke® Sleepi™ Mini V3 are not compatible with each other, meaning textiles like Mattress, Protection sheet or Fitted Sheets are not compatible in between those 2 products due to different sizes of the products.

  • Why do I need to remove the cords and the bed bottom before removing the textile from the frame?

    Due to the weight of the bed bottom and tension the cords create we need to remove them before taking off the textile – otherwise the puller get’s too much tension and could potentially break.

  • To what safety regulations is Stokke® Snoozi™ ?

    Compliance declaration to download.

  • Where do I find the serial number of my Stokke® Snoozi™ ?

    The serial number of the Stokke® Snoozi™ can be found on the product sticker which you will find on the bed bottom.

  • What is the maximum recommended load that can be safely placed in the Stokke® Snoozi™ ?

    The maximum load for Snoozi is 15 kg.

  • Can I remove the safety sticker on my Stokke® Snoozi™ ?

    For safety reasons please do not remove the label. This label has important information. Removing the sticker may damage the lacquer or leave glue residue.

  • What is the exact weight?

    Stokke® Snoozi™ weighs 7,55kg.

  • Is the travelbag included in Stokke® Snoozi™ ?

    No, this is optional can purcahse as an Accessory if needed.

  • How do I build up Stokke® Snoozi™ ?

    Stokke® Snoozi™ is a toolfree product. Simply “click” the legs into the frame. Please follow here also our user guide.