Dersom din Stokke Home Changer er skadet, vil vi vennligst be deg kontakte butikken hvor du kjøpte produktet, og oppgi informasjon om skaden, samt produktets serienummer (dette finner du på innsiden av produktet). Dersom det er upraktisk å kontakte forhandler hvor du kjøpte produktet, kan du også kontakte andre Stokke forhandlere som selger Stokke Home. På toppen av vår hjemmeside www.stokke.com under «Finn din forhandler», kan du søke etter din nærmeste. Avhengig av type problem, vil forhandler være i stand til enten å bestille reservedeler for deg, eller få hele produktet erstattet. Dette kan gjøres under Stokke produktgaranti dersom produktet enda er innenfor garantiperioden. For videre informasjon om Stokke produktgaranti, samt hvordan man registrerer Stokke Home Dresser for utvidet garanti (3 år etter innkjøpsdato), vær vennlig å følg denne linken: http://w.stokke.com/#/ Detaljene som du skriver i din registrering, må korrespondere med detaljene på din kjøpskvittering. Du vil også bli spurt om å oppgi serienummer på produktet, som finnes på et klistermerke på innsiden av produktet. Etter å ha fullført registreringen, vil garantisertifikatet blir sendt til deg via e-post. Du kan senere reklamere produktet hos forhandlere som selger Home, ved å legge frem både garantisertifikatet og den originale kjøpskvitteringen. Du kan kontakte hvilken som helst Stokke forhandler som selger Home for assistanse. Du finner din nærmeste ved å følge denne linken: http://www.stokke.com/global/home#findstore Les mer

Yes, you can. It’s constructed with durable water repellent fabric for children to use it in all weather and environments. Simply wipe the backpack with a damp cloth. For more serious stains, try using a small amount of mild soap with body temperature water. Remember to clean off all the soap. Or wash it in the machine using delicate cycle at 30° Celsius Les mer

Yes! The Stokke JetKids BackPack fits perfectly inside the BedBox, even when expanded and the mattress of the BedBox is packed inside Les mer

Yes, there are three version of the BedBox™. Here’s how to identify them: Version 1 (V1): Light grey colored with either blue or red strap and accents. The mattress is white with thick arm rests that are detachable with Velcro. Version 2 (V2): Colored Blue Sky, Green Aurora or Pink Lemonade. The mattress is white with thick arm rests that are detachable with Velcro. Version 3 (V3): Colored Blue Sky, Green Aurora or Pink Lemonade as per V2. The mattress is light grey, the arm rests are sown into the mattress and will naturally fall outwards away form the child. They are thinner, allowing for more storage of regular contents. The V3 mattress can be separated into two pieces, one to use on the seat and one to place over the extension plate. Version 4 (V4): With this version, JetKids by Stokke is rebranded into Stokke JetKids with color offerings of Coral Pink, Arctic Blue, Sea Green, Midnight grey, Moonlight glow and Hazy Lilac, The front wheels are enhanced and are now stronger to make the ride even smoother. Les mer

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We recommend that you water-proof the Stokke JetKids BackPack, this helps the textiles retain their water-repellent function, in addition to retaining the color of the fabric better. Les mer

We recommend three positions for babywearing, all parent-facing: front, hip and back. This excludes the baby facing outwards. Here are the reasons why: - Your baby should be carried in an "M" shaped spread-squat position. It is important for small babies to be seated in a rounded back posture, since babies' backs are not yet strong enough to hold themselves straight like an adult. This position is almost impossible to achieve with the baby facing outwards. - A baby can snuggle against the person carrying them, can put their head down to shield themselves from external stimuli if they are too intense or simply if they want to go to sleep. This is not possible if the baby is facing away from the wearer. - An outward-facing position is not ideal for the wearer's pelvis or back either, as the weight of the child is not close to the wearer's body and will tend to pull forwards. If your child is curious and tends to wriggle around in the baby carrier to look around, we recommend wearing them on the back once they are old enough (5+ months) or on the hip, facing inwards. This will broaden their field of vision while still ensuring a safe and ergonomic position for them, and better comfort for the wearer. Alternatively, and if they have good head support, you can let them get their arms out and on top of the carrier in the front carry position so that they feel less restricted. Les mer

Even during cold weather, you can wear your baby warmly and completely safely. Here are a few precautions to keep in mind: - Carry your baby as close as possible to your body if the temperatures are below zero to prevent them from getting cold. Your body heat is their best protection. - Wear your baby under a babywearing jacket or use a baby carrier blanket. The best way for you to keep each other warm is to reduce the number of layers of clothes between you. - Regularly check your baby's temperature by touching their neck. - Do not use your own body temperature as a guide. Your baby is not moving around as you are. - If you are wearing a scarf, pay attention not to cover your baby's face. Their nose should always be free, and you can use head supports and blankets arranged asymmetrically to create an opening. - All limbs open to the elements should be covered by a hat, a scarf and slippers, even leggings. - Be extra aware of slippery ground during the winter and ensure that you are wearing the right footwear. - When you enter a heated space, ensure that your baby is not too hot. In general, it is enough to remove the cover or babywearing jacket. Les mer

Dersom din Stokke Home Changer er skadet, vil vi vennligst be deg kontakte butikken hvor du kjøpte produktet, og oppgi informasjon om skaden, samt produktets serienummer (dette finner du på innsiden av produktet). Dersom det er upraktisk å kontakte forhandler hvor du kjøpte produktet, kan du også kontakte andre Stokke forhandlere som selger Stokke Home. På toppen av vår hjemmeside www.stokke.com under «Finn din forhandler», kan du søke etter din nærmeste. Avhengig av type problem, vil forhandler være i stand til enten å bestille reservedeler for deg, eller få hele produktet erstattet. Dette kan gjøres under Stokke produktgaranti dersom produktet enda er innenfor garantiperioden. For videre informasjon om Stokke produktgaranti, samt hvordan man registrerer Stokke Home Dresser for utvidet garanti (3 år etter innkjøpsdato), vær vennlig å følg denne linken: http://w.stokke.com/#/ Detaljene som du skriver i din registrering, må korrespondere med detaljene på din kjøpskvittering. Du vil også bli spurt om å oppgi serienummer på produktet, som finnes på et klistermerke på innsiden av produktet. Etter å ha fullført registreringen, vil garantisertifikatet blir sendt til deg via e-post. Du kan senere reklamere produktet hos forhandlere som selger Home, ved å legge frem både garantisertifikatet og den originale kjøpskvitteringen. Du kan kontakte hvilken som helst Stokke forhandler som selger Home for assistanse. Du finner din nærmeste ved å følge denne linken: http://www.stokke.com/global/home#findstore Les mer

Yes! BedBox™ requires a full seat. 1 BedBox™ per child per seat Les mer

Yes, the BedBox™ counts towards your child's carry-on luggage allowance Les mer

We recommend not having the BedBox™ checked-in as this was designed to be used during the flight, and mishandling of the product may cause damage. Les mer

The seat in front can still recline whilst the BedBox™ is in use. It won’t effect the passenger in front or the child on the BedBox™. The BedBox™ is positioned below the recline of the seat. Les mer

unfortunately, not all airlines have reviewed the BedBox™ yet and therefore not allowed the use of the BedBox™ on their flights. We are working on getting more airlines to review the product and get their approval as soon as possible. Les mer

As a carry-on is should be permitted onboard any airline as long as it is covered by your ticket fare. As a bed feature, most airlines have allowed the use of it and you can find a full list of these family friendly airlines here: Family friendly airline list (need a link here) Please note that the crew onbaord will have the final decision depending on the flight situation when it comes to the usage of the bed function. Les mer

Yes, the BedBox™ complies with ICAO Standards and Recommended Practices which are the umbrella regulations created by the UN for all regional airline safety regulations. It is up to the individual airlines to review and approve the BedBox™ and many major international airlines have already done this. You can see the list here: https://www.stokke.com/ct/airline-list.html Les mer