Stokke® Home™ Dresser & Changer

Customer Service

Stokke® Home™ Dresser & Changer

How should I maintain and clean my Stokke® Home™ Changer and Mattress?

In order to clean your Stokke® Home™ Changer, wipe it with a soft, damp (not wet!) cloth, then wipe down with a dry cloth until completely dry.

Refrain from using a micro fiber cloth or household detergents as they may damage the finish of the changer. Colors may change if the wood is exposed to the sunlight.

The Stokke® Home® Changer Mattress is water repellent and easy to wipe clean. It can be hand washed at 30°C (86 Fahrenheit). Do not tumble-dry. The Changer Mattress Cover can be washed on 60°C (140 Fahrenheit).

What is the maximum weight recommended for Stokke® Home™ Changer?

The Stokke® Home™ Changer is intended to be used for a baby up to 15 kg, however the product has also been tested for three times the recommended weight limit.

Why can't I place the Stokke® Home™ Changer in the middle of the Bed?

To prevent any kind of dangerous openings between the Stokke® Home™ Changer and the rails, the side position has been deemed and approved as safest. You notice that Stokke® Home™ Changer is fastened properly when it clips into place.

What are the weight and dimensions of the Stokke® Home™ Changer?

The dimensions and weight of the Stokke® Home™ Changer when packaged in the box are:

  • L: 67cm (26,3’’) / W: 8cm (3,1’’) / H: 78cm (30,7’’)
  • Weight 24 kg (53 lbs)

When assembled, the measurements are as follows:

  • L: 78cm (31") / W: 53cm (21") / H: 15cm (6")

Weight:

  • 10 kg

How do I get spare parts or make a claim for my Stokke® Home™ Dresser & Changer?

If your Stokke® Home™ Dresser or Changer is damaged, we kindly ask you to contact the shop where you originally purchased the product and provide them with information regarding the damage as well as the product's serial number (found on the inside of the dresser and inside one of the drawers respectively). If it is inconvenient to contact the original retailer, you can also contact any other Stokke® retail partner that sells the Stokke® Home™ for assistance. At the top of our website www.stokke.com, under 'Find your retailer', you can search for your nearest one.

Depending on the type of problem, the retailer will be able either to order a replacement part on your behalf or to have the dresser replaced in its entirety. Whether this can be done under the terms of Stokke® product warranty will depend on whether the claim is made within the warranty period. For more information on Stokke® product warranty and how to register your Stokke® Home™ Dresser for Extended Warranty (3 years after the date of purchase), please follow this link: http://w.stokke.com/#/

Replacements for missing parts of the Stokke® Home™ Dresser/Changer, can be ordered directly from your local Stokke® retailer or from stokke.com, depending on your country of purchase. The details you enter in your registration must correspond to those on the proof of purchase. You are also asked to provide the serial numbers of the cradle, which you will find on a sticker on the inside of the dresser as well as on the inside of one of the drawers. After completing the registration, the registration certificate will be sent to you via email. You can place your claim for replacement parts with a retailer selling the Stokke® Home™ producing both the registration certificate and the original proof of purchase.

You can also contact any other Stokke® retail partner that sells the Stokke® Home™ for assistance in this matter. You can search for your nearest one via the link below: http://www.stokke.com/global/home#findstore

How should I clean and maintain my Stokke® Home™ Dresser?

To keep your Stokke® Home™ Dresser clean, wipe it with a soft, damp (not wet!) cloth.

Wipe down with a dry cloth until completely dry.

Refrain from using a micro fiber cloth or household detergents as they may damage the finish of the crib. Colors may change if the products are exposed to sunlight.

What are the weight and dimensions of the Stokke® Home™ Dresser?

The dimensions and weight of the Stokke® Home™ Dresser when packaged in the box are:

  • Box 1 of 2 (weight 24kg (53 lbs) / L: 67cm (26,3’’) / W: 8cm (3,1’’) / H: 78cm (30,7’’)
  • Box 2 of 2 (weight 24kg (53 lbs)/ L: 57cm (22,4’’)/ W: 8cm (3,1’’) / H: 74cm (29,1’’)

When assembled, the measurements are as follows:

  • L: 73 (28.5"") / W: 50cm (19.5"") / H: 88cm (34.5"")

Weight:

  • 40 kg /88 lbs (2 Boxes)