Stokke® iZi Go™ by BeSafe®

Customer Service

  • Is the Stokke® iZi Go™ car seat compatible with all Stokke® strollers?

    Yes, the Stokke® iZi Go™ car seat is compatible with all Stokke® strollers: Stokke® Xplory®, Stokke® Crusi™ and Stokke® Scoot™.

    Please note that the Stokke® iZi Go™ by Besafe® can be attached to Xplory starting with serial number 24770 and above.

  • How should the Stokke® iZi Go™ textiles be maintained/cleaned?

    The Stokke® iZi Go™ head rest and seat textile can be machine washed at 40°C/ 104°F.
    The canopy can be wiped of with a damp cloth, or hand washed after disassembly.
    See the user guide and care labels for further instructions.
  • What are the age and weight limits for use of the Stokke® iZi Go™ car seat?

    The Stokke® iZi Go™ car seat can be used from birth up to a maximum weight of 13 kg, or when the child´s head or feet reach over the edge.
  • What level of UV protection does the Stokke® iZi Go™ canopy afford?

    The Stokke® iZi Go™ canopy has a UV factor of 15. As a child is only meant to be kept in a car seat for an absolute maximum of 2 hours, a UV factor of 15 is adequate.