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Stokke

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  • Can the Stokke® Crusi™ be fitted with a sibling board?

    No. It has a sibling seat. Läs mer

  • Can I use my old Stokke® Xplory® seat on the Stokke® Crusi™ chassis?

    The Stokke® Crusi™ chassis is compatible with all Stokke® Xplory® and Crusi™ seats, even those of earlier Stokke® Xplory® models. However, when using seats of earlier Stokke® Xplory® models in combination with the Stokke® Crusi™ Sibling Seat, only seats with serial numbers 280000 or higher have been adapted and can be used in the sibling solution. Läs mer

  • How many seating positions does Stokke® Crusi™ offer?

    Stokke® Crusi™ offers 3 parent facing and two forward facing positions. Läs mer

  • Stokke® Flexi Bath®

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  • From what age/weight can the Stokke® Flexi Bath® be used?

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  • Are the plastics used in the Stokke® Flexi Bath® safe for use with my baby?

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  • How should I maintain the Stokke® Flexi Bath® ?

    Use only water and children’s soap and shampoo in the tub. Avoid repeated and excessive use of liquids containing oils, such as baby oils, as they may damage the materials over time. The Stokke® Flexi Bath™ should not be picked up by the closing mechanism. With proper use the closing mechanism will last the entire life span of the bath tub. It is important to first rinse the Stokke® Flexi Bath™ with water in order to remove any remaining residue from soap or other bathing products. After rinsing, wipe the tub dry with a soft cloth and do not fold it for storage until it is completely dry. Keep in a dry environment. Läs mer

  • How much does the Stokke® Flexi Bath® weigh?

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  • How much water can I fill my Flexi Bath® with?

    If used with the Stokke® Flexi Bath® Newborn Support, never fill water above the maximum water level indication on the tub (~2 cm). For older children, never fill the Stokke® Flexi Bath® with more water than 2/3 of the capacity of the tub. Läs mer

  • Stokke® HandySitt™

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  • What are the weight and dimensions of the Stokke® HandySitt®?

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  • Stokke® iZi Go™ by BeSafe®

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  • Is the Stokke® iZi Go™ car seat compatible with all Stokke® strollers?

    Yes, the Stokke® iZi Go™ car seat is compatible with all Stokke® strollers: Stokke® Xplory®, Stokke® Crusi™ and Stokke® Scoot™. Please note that the Stokke® iZi Go™ by Besafe® can be attached to Xplory starting with serial number 24770 and above. Läs mer

  • How should the Stokke® iZi Go™ textiles be maintained/cleaned?

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  • What are the age and weight limits for use of the Stokke® iZi Go™ car seat?

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  • What level of UV protection does the Stokke® iZi Go™ canopy afford?

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Nyhetsbrev

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Tack för att du prenumererar på vårt nyhetsbrev

 

© Stokke AS 2023
All upphovsrätt och andra immateriella rättigheter som rör denna webbplats och dess innehåll tillhör Stokke AS, (inklusive, men inte begränsat till, alla texter, dokument, broschyrer, grafik, logotyper, varumärken , produktnamn, bilder, webbplatsdesign och layouter). All reproduktion, överföring, modifiering, nyttjande eller publicering av webbplatsen eller dess innehåll, helt eller delvis och i någon form, (inklusive, men inte begränsat till, hopfogning, inkorporering i andra webbplatser eller andra publikationer), till allmänheten och eller i kommersiellt syfte är förbjudet utan föregående skriftligt godkännande av Stokke AS.

 

Produktinformation

Ange din e-postadress för att vi ska kunna meddela dig per mejl. Din e-postadress kommer endast att användas i detta syfte.


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Shipping Policy

Stokke’s shipping policy applies only to orders placed on stokke.com. If you have placed an order with any of our authorized Stokke® retailers, please contact the retailer for more information.

 

Shipping destinations:

Stokke currently ships to:

 

Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Hungary
Ireland
Italy
Latvia

Lithuania
Luxembourg
The Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
The United Kingdom

To ship to multiple addresses, please create an order for each shipping address. 

 

Shipping exclusions:

Stokke does not deliver to the following destinations:

Aland Islands
Andorra
Canary Islands
Channel Islands
Ceuta
Dutch Antilles
Faroe Islands
French DOM, TOM, CTOM, New Caledonia and Cityssimo
Gibraltar
Greenland
Lichtenstein
Melilla
Mount Athos
San Marino
Svalbard
Vatican City
Heligoland

 

Order change/cancellation

Unfortunately it is no longer possible to cancel an already submitted order. If you want to cancel your order, you have following options:

  • You can claim your right of return. Please visit "Shipping & Returns" for guidance on how to proceed.
  • You can refuse to accept delivery of your full order when it arrives. Your complete order will then be returned to the sender. As soon as your product arrives in our warehouse, the refund takes place.  Please note that this is only possible if you refuse to accept the complete order.  You can then place a new order on stokke.com as usual.

 

Shipping methods:

Stokke cooperates with a number of carriers such as UPS, DHL, DPD, Postnord and more. Stokke reserves the right to choose a carrier that is best suited for your order. It can depend on your region and the size of the order. You can see the specific delivery time for your country if you click the details button next to the delivery method in your shopping cart.

Orders are shipped on normal business days between Monday – Friday, with the exception of holidays. Please note that weather, peak shopping seasons and shipping holidays can delay the shipment of your order.

 

Shipping fees:

Order total

Standard Delivery

0 kr - 1998.99 kr 
1999 kr +

199 kr
Free

 

STOKKE orders which have a value of 1999 kr or more will be shipped free-of-charge under normal standard shipping lead-times.



Return & Exchanges

If you are not satisfied with your Stokke purchase, you may return the products you are not satisfied with for any reason within 30 days.

If you have received a damaged item, have missing parts, or incorrect items, please contact Stokke Customer Service here. Stokke should be informed of incorrect merchandise or merchandise damaged from shipping immediately and no later than 48 hours after delivery in order to process a refund.

What items can be returned?

Stokke.com can only accept returns of merchandise purchased from our website. Products purchased at another retail outlet will not be accepted. All returned items must be:

 

  • In "like new" condition
  • In the original packaging
  • Including all parts, accessories, manuals etc

 

Important information regarding your return

  • The return is free of charge for you.
  • Please click here to create a personalized return label.
  • Please follow the steps on your personal return label.
  • Please note, that we will keep the shipping fee even if you return the parcel.
  • Please do not hesitate to contact our Stokke Customer Services if you have any questions.

What is not refunded? 

  • No refund will be issued for items missing components, parts, original box, packaging material, contents, accessories and/or manuals. 

 

Return shipping charges 

  • We will refund the customer the full amount.