Tripp Trapp®

Kundeservice

  • What are the differences between the Stokke® Tripp Trapp® and the Stokke® Steps™ ranges?

    The clear difference are customer preferences, features and accessories. Both highchairs encourage the family to sit together from birth. The clear differences are in features and accessories.

    The Tripp Trapp® is a high chair that grows with the child, from birth to adulthood. The ergonomic design allowing the child to sit comfortably with the foot plate.

    The Steps™ is an All-in-One seating system, that starts with a bouncer which can be used from birth, transcending into a Baby Set with a tray to a high chair that can be used until 10 years of age.

  • How do I clean my Tripp Trapp®?

    After use, specifically during feeding, we recommend that you wipe the Tripp Trapp® and Tripp Trapp® Baby Set with a damp cloth.
  • Are all Stokke® Tripp Trapp® Cushions water-repellent?

    Yes, nearly all of the Tripp Trapp ® cushions are water-repellent; look for the ones marked with easy-wipe symbol on the sales packaging
  • Why did Stokke® change from a wooden safety rail to the current plastic Tripp Trapp® Baby Set™?

    There are several advantages to the current Tripp Trapp® Baby Set made from recyclable plastic over the previous wooden design:

    • The shape encourages a proper seating posture from the very beginning and in a addition it serves as a correct adjustment of the chair's settings.
    • The two separate leg spaces and that the front bar offers a more precise fit increases its safety.
    • Furthermore the new set is easy to clean (it can even go in the dishwasher).
  • What are the weight and dimensions of the Stokke® Tripp Trapp®?

    When In the box, the Stokke® Tripp Trapp® chair measures 80 x 51 x 9 cm. and weighs 7 kg.
    Dimensions of the chair after assembly are 79 x 49 x 46 cm.
  • I own several Stokke® Tripp Trapp® chairs which are nominally of the same color but look different. Can this be?

    All Stokke® furniture is made from wood, which, as a natural product, may show a degree of natural variance. Also, we source our wood from several sustainable sources and we cannot therefore guarantee individual chairs will have come from the same stand of trees. Finally, the color of the wood may change over time under the influence of UV light and oxygen.
  • My new Stokke® Tripp Trapp® chair seems wobbly after assembly. Did I do something wrong?

    Should the Stokke® Tripp Trapp® chair seem unstable after assembly, we ask you to proceed as follows:
    Loosen all screws slightly, make sure the chair is standing on a level surface, have an adult sit on the upper plate, and tighten the screws one by one – alternating between top left, bottom right and so on. The chair should now be stable.

    If this is not the case, please submit a claim with the retailer you purchased your Tripp Trapp® from, providing them with the serial number (which is located on the bottom of one of the side runners) and both of the chair's legs, so that they can order a replacement pair for you.
  • Where do I find the serial number of my Tripp Trapp®?

    The serial number of the Tripp Trapp® can be found underneath the right side of the chair.
  • Can I use the Stokke® Tripp Trapp® chair at our bar table?

    The Stokke® Tripp Trapp® chair has been designed for use at tables with a standard height, i.e. between 72 and 76 cm. It is therefore not suitable for use at bar tables.
  • How do I know whether my Tripp Trapp® chair is compatible with the Stokke® Baby Set™ and Newborn Set™?

    The current ® Baby Set as well as the Newborn Set are compatible with all Tripp Trapp® chairs produced from May 2003. This corresponds to serial numbers starting with 3 or higher. The serial number and production date are printed on the bottom of the right side leg.

    If you are unable to make out this information on your Tripp Trapp® chair, you can also measure the gap between the two back rest pieces: prior to May 2003, this measured approx. 2.5 cm, while on chairs since May 2003 it is approx. 3.5 cm. Chairs produced before May 2003 are not compatible with the current ® Baby Set and the Newborn Set. Earlier models of the Baby Set, with wooden rail, are unfortunately no longer available. 

  • What is the maximum recommended load that can be safely placed on the Stokke® Tripp Trapp® chair?

    For GS Mark (Tested Safety) certification, the Tripp Trapp® chair was tested according to various standards.

    One of these is a standard called DIN 68 878, which is a quality norm for adult chairs.

    This standard involves a dynamic test where 110 kg/ 242.5 lbs is placed on the seat, which is then tilted backwards 6000 times.

    The Tripp Trapp® chair passes all the tests in that standard, which means a load of up to 110 kg/ 242.5 lbs can be safely placed on the chair.

  • Tripp Trapp®