Tripp Trapp® Accessories

Kundeservice

Is the Stokke® Table Top dishwasher-safe?

The material from which the Table Top™ is manufactured, is not dishwasher-safe.

Therefore we recommend washing it by hand. The Table Top™ and suction cups can be washed with warm water and dishwasher detergent.

How do I know if Stokke® Tray fits my Stokke® Tripp Trapp® Baby Set?

Stokke® Tray is compatible with Stokke® Baby set version “V2” or “V3”.

If there is a mark “V2” or “V3” on the inner side of the Baby set rail (next to the sides attachment), then the Stokke® Tray will be compatible with the Baby set. If there is no mark on the rail the Baby set is version V1 and the Stokke® Tray will unfortunately not fit.

What do I need to take care of when using the Stokke® Harness?

The tamper-proof buckle has an effective design that is intended to protect your little one securely on the Tripp Trapp® chair. We encourage you to spend 10 minutes to familiarize yourself with the product and properly adjust it prior to first use.

Please remember that since your child is constantly growing you need to readjust the Stokke® Harness on a regular basis.

Most important: never leave your child unattended.

My Stokke® Table Top does not stick to the table properly. Why is this?

The Stokke® Table Top is only meant to be used on level, smooth and clean surfaces, otherwise the suction cups cannot create a vacuum. If you suspect the suction cups may not be functioning adequately, please test the product on various surfaces.

How much load can the Tray take?

The Tray should not be loaded with more than 5 kg/11 lbs.

How do I have to assemble my Stokke® Tripp Trapp® harness?

Please see this film showing how to assemble the Stokke Harness. Click here.

Is it normal for the surface of my Stokke® Table Top to exhibit marks and scratches after using it for some time?

The Stokke® Table Top is not scratch-proof. Its surface can be damaged with a hard or sharp object and scratches may appear on the surface after some time. This is considered a result of normal wear and tear of the product.

Why did I only receive 2 suction cups with my Stokke® Table Top instead of 4?

The Stokke® Table Top suction cups are packed in pairs and these are stuck together in the packaging. Please check whether you have two packages of two suction cups.

If this is not the case, please contact our Customer Service helpdesk for your respective country via the following link and provide your full address details: http://www.stokke.com/global/contact-us

Is the material used in the Stokke® Table Top safe to use with food?

The Stokke® Table Top tray is made of MABS (Methylmethacrylate Acrylonitrile Butadiene Styrene) and free from harmful substances such as phthalates and bisphenol.

It is perfectly safe to use with food.

Hvordan kan det være, at Stokke® Tripp Trapp® Baby Set™ er for småt til mit barn, før det er 36 måneder gammelt?

Hvis du mener, at der ikke er nok benplads i vores nuværende udgave af vores Stokke® Tripp Trapp® Baby Set™ i plastik, vil vi bede dig først at undersøge, om din Tripp Trapp er samlet korrekt (så at siddepladen er rigtigt justeret i forhold til instruktionerne i brugervejledningen til Tripp Trapp®) og om dit Baby Set™ er rigtigt justeret i forhold til brugervejledningen til vores Baby Set™.

Begge brugervejledninger til Tripp Trapp®-stolen såvel som vores Baby Set™ kan downloades direkte fra: http://www.stokke.com/highchair/tripp-trapp-userguides-and-brochures.aspx Vores Stokke® Tripp Trapp® Baby Set™ har bestået strenge tests og har allerede været solgt på det amerikanske marked, og har generelt haft stor kundetilfredshed, i mange år allerede inden at vi startede produktionen af Baby Set i Europa tilbage i 2011. Indsatsen blev udviklet og ændret for at opfylde alle sikkerhedskrav til højstole (til brug for børn i alderen 6-36 måneder) og i øvrigt til at passe den gennemsnitlige højde/vægt af børn i dette aldersinterval. Da børn vokser i forskellig hastighed er det naturligvis muligt, at et barn som vokser lidt hurtigere end gennemsnittet vil vokse ud af at kunne passe i vores Baby Set™ før vores anbefalede maksimumgrænse på 36 måneder.

Is a EU/UK Stokke® Tripp Trapp® Newborn Set™ compatible with a US Tripp Trapp® chair?

The EU/UK Stokke® Tripp Trapp® Newborn Set is compatible with US Tripp Trapp® chairs.

However, it has not been certified for sale in the US due to differing standards and test methods from those in Europe. This implies that although the components between the Us and EU versions are interchangeable, they have not been approved by the United States Government.

Tripp Trapp® Accessories

What are the weight and dimensions of the Stokke® Tripp Trapp® Newborn Set™?

In the box, the Stokke® Tripp Trapp® Newborn Set™ (0-6 months) measures 51 x 20 x 36 cm. and weighs 2.5 kg.

The dimensions of the product itself are as follows:

Outer shell: length 50.5 cm / width 35 cm / height 19.5 cm.
Inner seat: length ""head to toe"" 41 cm / max. depth (at center) 16 cm

What are the weight and dimensions of the Stokke® Tripp Trapp® Baby Set™?

In the box, the Stokke® Tripp Trapp® Baby Set™ (6-36 months) measures 43 x 19 x 22 cm. and weighs 0.75 kg.

The dimensions of the product itself are as follows:

Safety rail: width, from end to end, 40 cm / depth, from front to back, 20 cm / height, top of the rail to the seating plate, 20 cm.
Back piece: width 35 cm / height 22.5 cm.